New American Funding Reviews
Review by Vanessa Cuenca Guerra for Aris Perez
Completed transaction on May 20, 2020
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Review by Bradley Yeager for New Hohe
Completed transaction on April 19, 2020
The communication between myself and the assistant was lacking. I felt like I was out of the loop once I submitted all of the documentation that was requested of me. The appraiser was difficult to get in touch with for the follow up appraisal. The entire process felt awkward and difficult. Perhaps if I had driven to the physical location in Swansea it would have been better rather than doing everything by email.
Review by Chad Thompson for Anonymous Anonymous
Completed transaction on April 16, 2020
Communication is key. There were numerous times throughout this process that we needed more communication. First, we understood a portion of our equity was going to pay off debt. However, we were never told this was included in a contract during closure. Makes me wary that other things may be off. Second, when I was told I had to use a specific homeowners insurance, I was not told why. Third, my wife's income was provided, but not used. Never told why.
Review by Irvyn Hernandez for Anonymous Anonymous
Completed transaction on April 16, 2020
Overall, our lender got the job done and that's definitely important. However, the lack of time management, organization and professionalism is highly recognizable. We started good, but things kind of got off track a few weeks in. Miscommunication via email and texts. Lender should consider more direct contact such as telefono calls especially for urgent matters. Can't say I wouldn't use them again, but at least I know now what to expect. The use of a lot of many assistants on one file caused mis
Review by Jesus Arce for Anonymous Anonymous
Completed transaction on April 16, 2020
Communication was not there. My family and I had to reach out to get info and sometimes we would not get a reply until 2-3 days later
Review by Hamford Schroeder for Anonymous Anonymous
Completed transaction on April 7, 2020
everyone did their job as they were supposed to, everyone got paid, end of story, no positive, no negative, it was just business.
Review by Kendric Cook for Anonymous Anonymous
Completed transaction on April 6, 2020
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Review by Anthony White for Anonymous Anonymous
Completed transaction on April 2, 2020
Its nice to feel like your business matters, especially when you have questions or concerns. Was left with the impression that i didnt matter. Some messages went unansweed for days. No excuse for bad communication. I enjoy being treated like im important when it comes to doing business.
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