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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 401,914 reviews

Customers were not compensated for their New American Funding reviews.

2.7 September 15, 2020

Review by Karlene Barnes for Anonymous Anonymous

Completed transaction on September 15, 2020

Purchasing a home is a Huge step. Communcation is Key for all parties.Everyone should be on the same page. Communication is key

2.7 September 15, 2020

Review by Brian Tomlinson for Anonymous Anonymous

Completed transaction on September 15, 2020

Better communication between service providers at New American to lessen the amount of repeat questions. Better communication with escrow company.

2.7 September 15, 2020

Review by Kevin Humphrey for Anonymous Anonymous

Completed transaction on September 15, 2020

Better communication and advice

2.7 September 15, 2020

Review by Pernell Jones for Anonymous Anonymous

Completed transaction on September 15, 2020

I didn't work with John. I worked with Takisha who was outstanding. This survey is my impression of John's work, which was minimal to gauge or provide high marks.

2.7 September 15, 2020

Review by Laneasha Moore for Anonymous Anonymous

Completed transaction on September 15, 2020

The whole communication process in the first two stages was not great. This company made it so difficult to get approval on the loan. I can't say that I would refer anyone to experience what I did. Its notvso much rhr lender its the company she works for. I'm not happy with them at all

2.7 September 15, 2020

Review by Eric Ditmars for Anonymous Anonymous

Completed transaction on September 15, 2020

The encrypted emails along with slow responses to questions made the experience stressful.

2.7 September 14, 2020

Review by NATHAN MARROW for Anonymous Anonymous

Completed transaction on September 14, 2020

Overall the process was good but there were several instances where charges changed and no explanation was given, I was the one that had to enquire instead of this being explained to me. I was also not offered things like the opportunity to use my old closing agent, which I know is not a requirement but it is common courtesy. My colleague who I recommended had a similar thing occur and got lender credit. I mentioned this and got nothing. It appears the experience varies based on the office.

2.7 September 14, 2020

Review by Jeffrey Wyrwa for Anonymous Anonymous

Completed transaction on September 14, 2020

Better line of communication after the initial discussion

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