New American Funding Reviews
Review by Jessica Steele for Delilah Sanchez
Completed transaction on January 18, 2021
Much about this second experience could have gone better. It was actually pretty good until we had to do everything over because of the taxes being paid from escrow, which you should have known about and then we had to pay 2k more for the loan and do everything over and that whole experience did not go well from start to finish.
Review by Mitzi Dowdy for Borna Eslami
Completed transaction on January 5, 2021
Better communication and more often. Key elements of the process were not effectively discussed.
Review by Lacey Darcy for Anna Valles
Completed transaction on January 3, 2021
Denice was very responsive and helpful until we made the decision to proceed with the loan. After that, communication began to lag and several other people became involved which was confusing. Sandra was quick to call us back but she was often rude and a little stand off-ish. As first time home buyers we had a lot of questions and needed a lot of help and understanding of the process and we were not supported very well.
Review by Kim Satterfield for Ryan King
Completed transaction on December 27, 2020
I will not get a refi loan or any other loan with a company that is not in the same state/City as we are in. to hard to reach out for questions. and especially during signing.
Review by Joshua Williams for Anonymous Anonymous
Completed transaction on December 25, 2020
What could I possibly say about my experience with Mr. Dang? We got the work done. And that is perfectly okay in my opinion.
Review by Jacqueline Heffington for Anonymous Anonymous
Completed transaction on December 23, 2020
Better response and communication would have made the experience much better.
Review by Christopher Peters for New Turoski
Completed transaction on December 22, 2020
The loan officer asked for various paperwork that had been submitted already. More organization or better would have made the experience better
Review by EMILY HELLER for New Miller
Completed transaction on December 10, 2020
Underwriters found a falsely reported debt on my credit report the day before we were supposed to close on our house. Their communication was extremely slow and we ended up having to push our closing. I cannot understand how this was not found until the very last minute. This small issue cost us hundreds of dollars (because we were supposed to close on a Friday) in housing, food, gas, and moving trucks. I understand this was not the fault of my loan officer but the underwriters need to do better