New American Funding Reviews
Review by Salley Ayers for Aris Perez
Completed transaction on August 19, 2021
I didn't really speak with Aris but twice duting this whole process. She never responded to my phone messages/text. I dealt mainly with her assistant that was always responsive. Melissa is the one who answered all my questiobs and let me know what was going on.
Review by Cristina Rodriguez for Steve Schauer
Completed transaction on August 19, 2021
Steve being more accessible
Review by Lisa Dzafic for New Jenkins
Completed transaction on August 19, 2021
none
Review by Frank Lyons for Anonymous Anonymous
Completed transaction on August 19, 2021
Results and service are the hallmarks of the mortgage industry...at every level, but usually shepherded by an excellent loan officer. Loan processing was excellent, as previously experienced with NAF. The primary reason for the placement of this loan at NAF was the loan officer, and her removal left a substantial vacuum, but gratefully, this loan closed with just a few glitches.
Review by Debbie Hazy for Anonymous Anonymous
Completed transaction on August 19, 2021
loan closed on time and clients were pleased with transaction
Review by Leila Corpuz for New Liu
Completed transaction on August 19, 2021
Improve communication either email, text and phone call, improve detail and explanation, improve rebates and credits, improve and improve documentation explanation and details including addendums!
Review by Reggan Jastram for Anonymous Anonymous
Completed transaction on August 19, 2021
My clients loan sat for almost 2 weeks ready to go, the client had requested an earlier closing. Theresa said it wasn't assigned to processor yet, but wouldn't follow up to get it assigned and assist in getting the loan closed earlier for the client. Every time we asked we got the same answer, it hasn't been assigned yet, why wouldn't she follow up further and get it assigned. We were finally assigned a processor on the day the CD needed to go out, which didn't go out until after 5pm.
Review by Julie Turner for Steve Schauer
Completed transaction on August 19, 2021
The amount I needed to pay for my down payment was different on three different documents. The document I received and paid account dinghy had one rate. The mobile notary had two separate rates. Then, they were chasing me down for $10.20 that they forgot to have me sign. The whole thing felt very disorganized.
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