New American Funding Reviews
Review by Aaron Houssian for Marc Flexen
Completed transaction on September 7, 2021
We were promised a no-closing cost refi, that’s not what happened.
Review by Michael Parker for New Jawaid
Completed transaction on September 7, 2021
After the beginning of the process, almost all communication was via email, which sometimes isn’t great for explaining complex loan documents. Also documents requiring review and signature were posted with very little explanation regarding what they were. Often weeks would go by without updates. I have done refinances before and they were much simpler and faster and the communication was frequent and with detailed explanations regarding what documents need to be signed and why.
Review by Hannah Green for Ted Christman
Completed transaction on September 7, 2021
Things were fine until it closing on my home approached. Suddenly, communication became non-existent and so many issues popped up out of nowhere that should have been addressed weeks or months before. I constantly had to call and email Mr. Christman and his processor to make sure anything got done. My closing was incredibly stressful and poorly managed. I'm really disappointed in the service I received.
Review by Alfred Godfrey for Stephen Bergdahl
Completed transaction on September 7, 2021
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Review by Tiffany Law for Stephen Bergdahl
Completed transaction on September 7, 2021
It may be because of the high demand for loans right now, but this process took a long time and New America funding was not proactive. They also misspelt my husband's name on some of the official paperwork..
Review by Delicia Deen for Robert Page
Completed transaction on September 7, 2021
Robert was FANTASTIC from the beginning until 48 hours prior to the scheduled close date. Some one made a major mistake, whether it was him, the processor or underwriter, but no one would simply explain what happened or what was happening. Robert lied to my face and told me the attorney forgot to pull title and that was the hold up. For 2 full days, myself, the attorney, the paralegal and his client, Lauree asked repeatedly for answers to no avail. I would never recommend Robert or this company.
Review by Gary Fort for Dave Heckart
Completed transaction on September 7, 2021
This took way to long, started in the end of February 1st part of March and wasn't completed until the end of June.
Review by Angela Reeves for Jeff Glick
Completed transaction on September 6, 2021
I just feel the processing of the file was subpar and I had to be an active part of the loan to make it work. Additionally, documents were requested repeatedly after they were already provided and I had to start getting those same documents from my client and provide them to the processing team so they would not keep requesting them. There were just too many balls dropped during the processing of my client’s loan. Jeff was very nice and has a professional attitude, but that’s not enough.
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