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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 408,604 reviews

Customers were not compensated for their New American Funding reviews.

3.8 January 16, 2026

Review by Yolanda Holmes for Kendra Lamanna

Completed transaction on January 16, 2026

Answer the phone more

3.8 January 15, 2026

Review by Nestor Julio Medrano for Anonymous Anonymous

Completed transaction on January 15, 2026

I would have liked to have had things explained to my wife and I more clearly. We have never bought a house before and are very ignorant of most all of it. Dianne was very helpful in getting us our loan and helping get passed a lot of things we didn't understand.

3.8 January 14, 2026

Review by Stephanie Griffin for Tanya Brinson

Completed transaction on January 14, 2026

Communication was great in the beginning but as we edged closer to closing we got lots of contradictory information, last minute requests and incorrect information. Buying a home is stressful and we tried our best to stay on top of every request with little to no delay in gathering and sending over information. As a realtor I understand the need to stay on top of it to prevent delays. Overall I think Tanya is very knowledgeable and was very helpful during the home shopping process, my recommendation would be with the team once you go under contract. The communications were asked to go through a team which is fine but the conflicting information, delays in communication and lack repetitive asks for the same information became pretty frustrating. Hopefully we just caught everyone off their game and this isn't the usual experience. But not knowing if we are closing on time, closing documents not arriving to the attorney on time, being told the wrong amount to have for closing after requesting clarification was all very overwhelming. And none of this was acknowledged or apologized for, which was a bit disheartening.

3.8 January 14, 2026

Review by Earnest Darrian Murray for Kenneth Henry

Completed transaction on January 14, 2026

Better communication and explanations of all fees that get charged as closing costs.

3.8 January 12, 2026

Review by Katina Ferguson for Chris Drexler

Completed transaction on January 12, 2026

Mostly everything

3.8 January 12, 2026

Review by Gregory S Pickell for Shawenti Sheats

Completed transaction on January 12, 2026

The departments need to communicate with each other better.

3.8 January 11, 2026

Review by Christine Hosana for Carryne Latada

Completed transaction on January 11, 2026

The overall process was very stressful and challenging. But we got through it and ended with our ultimate goal of getting our first home with the help of Carryne and her team at NAF. Thank you!

3.8 January 9, 2026

Review by Clifford E Jensen for Matthew Burnham

Completed transaction on January 9, 2026

The experience was okay until the closing. I was expecting a different payment date but when I tried to address this no one responded back. I was told the entire time that the payment for the mortgage would be fedx ove night. I was expecting that the same thing would occur with the other payments to the credit cards too. Well it's been nearly two weeks since the closing and the credit cards are still not paid off. I finally got hold of the closing company and was told these payments needed to be mailed. That means over $50000.00 was sent through the mail. I would never ever send any money through normal mail. Since then I've had to make payments to these accounts. I've also had more interest added to the account. My goal was to close these accounts

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