New American Funding Reviews
Review by Terence McCaffrey for Tony Piccione
Completed transaction on September 9, 2021
We had reached out to Tony numerous times but we never received any call backs. We were only notified of additional client needs at the very last minute a couple hours before closing. We had requested the docs a couple/few times prior to closing but never got them. We ended up having to delay the closing a day. In fairness, we had some other unrelated issues that helped delay closing too . When I finally did speak to Tony he as very friendly but the lack of communication was tough. Sorry.
Review by Brittany Lopez for Tony Piccione
Completed transaction on September 9, 2021
The lending process had moved along smoothly until it came down to closing with the Title company. The night before I was set to close I was called by Tony saying there was a hiccup.. too many credits (already negotiated) from the seller and bc I went FHA there was a set amount I had to pay for the down payment and I was over by $1400. I was told that I could close the following day (lose out on $) or wait until docs were redone within 3-4 business days but I'd have to negotiate with seller drop
Review by Angel Rivera for Tony Piccione
Completed transaction on September 9, 2021
Following up calls and feedback could have been a bit better. My OK experience was mainly due to the closing process and the team responsible. All things considered, it could have been a smoother process.
Review by Nicholas Sandar for Tony Piccione
Completed transaction on September 9, 2021
Loan processing took way too long. I received an email saying “about a week”, and then didn’t hear anything for over a month. Then I reached out and pushed to close the process in the last two weeks of the month.
Review by George Reynolds for Tony Piccione
Completed transaction on September 9, 2021
Easy communication with my Loan Officer
Review by Janet Davis for New Lombard
Completed transaction on September 9, 2021
From initial contact to funding the loan time length was 3 months. I thought it took much much longer than it should to process the refinance.
Review by Monica Flores for New Lombard
Completed transaction on September 9, 2021
Communication, is key I had to call to keep myself updated in the steps regarding loan
Review by Jessica Dow for New Lombard
Completed transaction on September 9, 2021
Diana was great when we spoke on the phone, but I felt like I had to initiate those phone conversations because email communication was not always as quick as I would have liked (within 1-2 business days). The entire refinance process also took 4 months, which was much longer than expected. Since the process was delayed/slower than expected, it would have been nice to have some additional communication on next steps and timeline. Thank you for your help Diana, we did close on a successful refi.
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