New American Funding Reviews
Review by Nancy Phillips for New Petrillo
Completed transaction on September 9, 2021
My transaction was during the covid 19 pandemic. They kept asking for the same documents in different format over and over. It became very frustrating. I would call and it take them days to get back to me. I didn’t feel like I was a priority. My closing date was changed several times and when we did close I received paperwork from the homeowners insurance that reflected the wrong date. I had it corrected myself. I would never recommend this company to anyone, just the opposite..
Review by Sherri Gouthier for New Sweet
Completed transaction on September 9, 2021
I was very disappointed in the inaccuracies. Spelling of my name, date of closing issues, the inaccuracies in the documentation at closing. I don't know if it was due to Bridgette or other factors so please take this review with a grain of salt.
Review by JOHN BURTON for Brittany Mclendon
Completed transaction on September 9, 2021
We would have like to seen better communication between the new American team. Also, better communication with me.
Review by Johnvetta Sutton for Brittany Mclendon
Completed transaction on September 9, 2021
It may have not been her completely. But at times trying to get things to her seem like it was impossible. Maybe it was her processor. Which made it worst in the last week. I understand Brittany was very busy at times. So I understand I wasn't the only one she was helping. Being a 1st time home buyer and using them...not happy. 3/5.
Review by D'Angelo Austin for New Welch
Completed transaction on September 9, 2021
Communication with me and between team members to reduce or eliminate redundancies. Also better coordination- ex. we had to wait at the title lawyer's office for over an hour after closing because Newamerican staff insisted on getting all documents faxed/notarized before releasing funds. The title lawyer said this is not Georgia law- he in fact said it was illegal to hold funds after closing. This is just one example. I closed on four other homes prior to this and this was the worst experience.
Review by Mary Colquitt Carr for Melissa Gibson
Completed transaction on September 9, 2021
BETTER COMMUNICATION FROM THE BEGINNING NOT JUST WHEN IT GETS CLOSER TO CLOSING TIME
Review by CHIP STORK for Melissa Gibson
Completed transaction on September 9, 2021
I was charged $750.00 on my credit card for an appraisal fee. I only authorized $450.00. When I received my disclosure estimates it stated my interest rate wasn't locked, my loan amount and interest rate were incorrect. I asked several times if it was locked and was assured in a email that it was locked. Two weeks later, I found out that it wasn't locked. Closing took 2 hours because the paperwork was incorrect. Signature blocks were on a separate page which could be put with any document.
Review by ALEXANDER BEHLING for Melissa Gibson
Completed transaction on September 9, 2021
Our paperwork still wasn't right at closing! It did get corrected but was hard for all parties!
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