New American Funding Reviews
Review by Matt Arrigo for New Boulet
Completed transaction on September 9, 2021
There was a lack of transparency and honestly throughout the process. The only reason that we closed with New American was the "incentives".
Review by Jireka Gurley for Don Gibson
Completed transaction on September 9, 2021
Better communication with myself, my agent, and the company. In addition to this, the speed of communication via email and phone needs improvement. The miscommunication led to many missed opportunities and need for constant clarification, which made this experience a memorable one but not because of the good moments but the headaches.
Review by Jay Jordan for Scott Chapman
Completed transaction on September 9, 2021
Pros: - Great rate - Answered questions to the best of his ability - Closing day was smooth Cons: - Delayed closing by 2 days for a mistake on their part. - Lack of communication, especially towards the end. Note: They were swamped with closing a number of loans when working on ours, but this still does not excuse the lack of communication on their part both with me and with our closing attorney.
Review by Jenise Pewitt for New Fields
Completed transaction on September 9, 2021
Processing was extremely slow. The processor waited a week to request conditions which caused an extended 2 week delay. I was not told an accurate number for lender fee's. I was told there would be no lender fees for my client & turns out there absolutely was, thankfully my client had funds to close. The experience with New American funding was the absolutely unacceptable in lending. Communication was very low, we were constantly wondering what was going on with processing. Not likely to refer.
Review by James Brenneman for Robert Sides
Completed transaction on September 9, 2021
I repeatedly had to submit the same documents over and over and over. On a couple occasions when I reached out for help I did not receive a response. When things changed I had to follow up to find out why, it was never proactively explained.
Review by David Lukinovich for New MollerKnight
Completed transaction on September 9, 2021
Too many interruptions to gather information and process was completely inefficient. I am a tax and transactional attorney and this is the most piecemeal operation that I have ever been involved in for a simple residential Closing. We have done reverse tax free like-kind exchanges with multiple property that have gone smoother.
Review by Chere Bennett for New Moran
Completed transaction on September 9, 2021
I work with New American Funding locally on a regular basis, we have a lender we prefer there. In this transaction I was not regularly updated, nor was my client. Both my client and I had to email multiple times and hope for a response. Also, after we closed, several days later, I received notification that the loan was cleared. The communication was nonexistent.
Review by Monica Pope for Heather Scruggs
Completed transaction on September 9, 2021
We were told 1) we could consolidate debt with loan, then told we couldn't. We were told we wouldn't have to pay PMI with a full 3% down, then told we would. These were very impactful "misinformations".
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