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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 402,128 reviews

Customers were not compensated for their New American Funding reviews.

2.7 March 11, 2025

Review by Michael Peete for New Cuka

Completed transaction on March 11, 2025

There were a few issues along the way. Pulling my credit without permission was a big one

2.7 March 6, 2025

Review by Elisha Trail for New Masi

Completed transaction on March 6, 2025

Better communication

2.7 February 27, 2025

Review by Bethany Justice for New Sanchez

Completed transaction on February 27, 2025

Encouraging us to refinance was a speedy process, but once we had decided to refinance, the process took especially long. We began sending in our required documents in June. We sent in additional documents in July, and by the time August came, we were still sending in more documents that they failed to ask of us at the beginning of this whole process. It was quite frustrating to be told that we are so close to closing, then get emails saying, "Oh by the way, could you send this also?"

2.7 February 20, 2025

Review by Orlando Gonzalez for New Robinson

Completed transaction on February 20, 2025

Ok

2.7 December 27, 2024

Review by Penny Sue Ann Sanders for New Edwards

Completed transaction on December 27, 2024

Communication was very scarce. I was told by insurance company that an employee told them the hold up was because we were not communicating with them when the exact opposite was true. We were charged several thousand dollars for extensions that were not of our own negligence and even our realtors had issues getting any type of contact. I would have given lower scores but try to give the benefit of doubt. Overall bad experience and hope to never need their services in future.

2.7 November 19, 2024

Review by Ellen Usery for New Jones

Completed transaction on November 19, 2024

Kyle was very knowledgeable and helped my clients buy their dream home

2.7 October 25, 2024

Review by John Robbins for New Casales

Completed transaction on October 25, 2024

My loan officer was removed for some reason and was not notified, I left voicemails with him that went unanswered then found out I had a new loan officer so I left him a voicemail that was never returned

2.7 October 22, 2024

Review by Emilio Lizarraga for New Enochs

Completed transaction on October 22, 2024

Heather gave our loan to Joyce, which she did very well, but we felt like Heather was not there or too important for us. Thank

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