New American Funding Reviews
Review by Christopher Matthew Martinez for New Aguilar
Completed transaction on October 18, 2024
Better communication. More informative information. Not scrambling last minute with incorrect info. Reply to emails in a timely manner. Accountability
Review by Antone Jamel Tyshun Dunlap for New Sheats
Completed transaction on October 17, 2024
If they wouldn't have tried to rush the process and close early my closing date was changed multiple times just to close on the original date we came up withand the loan officer wasn't really straight forward on the updates with me and the realtor I just feel everything could of went smooth if they didn't try to rush the process
Review by Brian Christopher Lucas for New Rangel
Completed transaction on October 15, 2024
I was lied to during your process from the rep that gave the loan to David. I feel you all took advantage and gave me a crummy rate.
Review by Alexander Leishman for New Briese
Completed transaction on September 30, 2024
Service was okay.
Review by Ashley DeCapio for New Fragoso
Completed transaction on August 26, 2024
Jacob was awesome in the beginning of the process. But it seemed once I had to switch the loan to a secondary home the experience changed. Less communication, transparency, urgency, etc. It was Bill who stepped up and went out of his way to ensure my travels and efforts were worth it until the finish line.
Review by Thomas Hicks for New Carriker
Completed transaction on August 16, 2024
There was a lack of communication...I had to make contact multiple times to find out how the process was going. I was told everything was going fine. Then I was told a few days before the original closing date that you weren't sure if we would be closing with Fanny mae or freddy mack or if the interest rate would go up or if we would have to get an appraisal and postpone the closing. I was told I would be contacted as soon as the answers known. Once again I had to initiate contact to get answers
Review by John Robert Mathys for New Anderson
Completed transaction on August 13, 2024
She rarely answered the phone for me or my realtor. I was always informed of things last minute. There were no updates to the contract sent to me until the last week of the closing process. They gave little to no information to my realtor, and I ended up having to relay most of the information to my agent instead. The final documents were poorly written, and the numbers on the contract didn’t match up until the week after we had closed. The closing amount I was informed of was not the correct amount, and it was like pulling teeth for the title company to get them to correct everything because it took multiple reprints and multiple emails. The only thing they had going correct is they were very patient with my frustration about it, and they were very flexible with working with me throughout the process when they were available.
Review by Christopher J. Bscherer for New Henslee
Completed transaction on August 8, 2024
Better communication, (I know Alex was away, so I don't blame him, the guy that took his place for a bit(Chad Davis) was not good. This whole process took way to long.
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