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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 402,267 reviews

Customers were not compensated for their New American Funding reviews.

3.0 November 27, 2019

Review by Christi Pederson for Anonymous Anonymous

Completed transaction on November 27, 2019

I have gone through the loan process for purchasing or refinancing homes at least a dozen times and this was the most arduous and time consuming experience I have had. I recognize that staff depend on other departments to ensure the process keeps moving along so it is unfair to say my overall experience was because my loan officer wasn't on top of it. Rates are low and staff are busy. We finally closed and I am happy with my rate & terms.

3.0 November 22, 2019

Review by Christian Cruz for Anonymous Anonymous

Completed transaction on November 22, 2019

I would’ve had appreciated if information was informed on time when things were needed rather than last minute. Also I would’ve had liked to be told from the beginning I wasn’t qualified for a Conventional loan rather than going with it and finding out FHA is the only route I could take.

3.0 November 21, 2019

Review by Benjamin Burgoyne for Anonymous Anonymous

Completed transaction on November 21, 2019

Communication was lacking and most of which had to be initiated by me. The process took approximately 3.5 months despite being promised half the time. It was not my worst mortgage experience but it definitely wasn’t the best.

3.0 November 7, 2019

Review by Aaron Oates for New Schneckloth

Completed transaction on November 7, 2019

The process was too long, too many mistakes were made, miscommunication or lack thereof, and it caused a lot of anxiety, missed work, and missed income because our closing had to be scheduled and rescheduled 5 times. We did not end up with what we set out for and it cost us in the end.

3.0 August 9, 2019

Review by Melisa Puentes for Cathy LaRock

Completed transaction on August 9, 2019

Did not give up when things did not look good

3.0 June 19, 2019

Review by Mary Dallman for Anonymous Anonymous

Completed transaction on June 19, 2019

Everything ended up getting done on time

3.0 June 19, 2019

Review by Kala Cone for New Kollar

Completed transaction on June 19, 2019

Being a single mother/first time home buyer, I was looking for a lender that works with downpayment assistance offered to me after completing an 8 hr class for approval. Ty said that his company works with these specific programs mentioned. 3 weeks before closing and already into underwriting process Ty informed me that his company did not work with the programs mentioned before. I didn't want to lose my dream house in this aggressive market so I put down almost $7400 to close. Be careful.

3.0 June 14, 2019

Review by Billie Purcell for New Wasbin

Completed transaction on June 14, 2019

Because it was all on line there was a lot of emailing scanning and faxing. Riana was on vacation for two weeks in the beginning and the people she left in charge were unaware of what was going on. The communication between your whole team was not good. At one point my realtor wanted me to switch lending companies but I decided not to because I didn't want to start all over again. When dealing with people out of state there should be better communication and it would have been better.

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