New American Funding Reviews
Review by Rachel Klemz for New Burnevik
Completed transaction on July 2, 2020
There was a lack of communication this time around.
Review by Paula Dufour for Anonymous Anonymous
Completed transaction on June 29, 2020
n/a
Review by Jerre May for New Sinak
Completed transaction on June 24, 2020
Did not always know who was working the loan - not really close communications during entire process.
Review by Kim Hess for New Allsopp
Completed transaction on June 23, 2020
The process took longer than expected and the loan costed me more money than I really wanted to pay. Had to pay another fee to extend my lock which I was not aware of.
Review by Robert B. Knight for Anonymous Anonymous
Completed transaction on June 22, 2020
Underwriter was the major problem. As we got closer to closing, Evan was only the middle man. Manny in Chicago took the ball and ran with it. The underwriter required documents that were either previosly sent or required new documentation to compliment the transaction. We did NOT close on the original date. Funding and recording recorded 5 days later. Evan was personable but needs more experience.
Review by Rochone Nichols for Shelley Kinney
Completed transaction on June 20, 2020
Our initial contact with Shelly great yes. After first closing date passed communication with Shelly didn’t exist. We called and text several times during this period without any response. When Shelly made contact it was for information provided at an earlier time. Two days before the third and final closing dates we were told what was going to be done to close, wasn’t done. The day of closing we were told by title company we wouldn’t close no paperwork received. We close thanks to title company
Review by LaTanya Dillingham for New El-Hasan
Completed transaction on June 17, 2020
It was an ok experience but very stressful had to call to follow up on a lot no one was really returning our calls when stated they would in a timely manner and was asked to resend info that we have sent and we felt no one was communicating between one another. No good communication the conversations where very short and not detailed. It was a lot of extra my opinion but the deal was closed and I’m grateful. I do appreciate everything they have done. Need to be more compassionate and empathetic.
Review by Fran Keal for Rachel Trask
Completed transaction on June 16, 2020
Communication was not the best. I did not appreciate when, several days before closing, lender texted client to ask client to contact me to ask me to contact closer And made it sound like closer was not doing her job. I completely trust closer. Lender made it sound like closer was not doing her job and in reality, lender was the one who was having issues coming up with final numbers. And I did not think it was professional to ask my client to become involved and to get buyer concerned.
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