New American Funding Reviews
Review by Jose Hurtado for Sean Alexander
Completed transaction on July 28, 2020
Sean was great explaining the rates and everything to begin with. He got me a rate I was good with for the refinance, however I found myself calling in multiple times regarding ETA on the process and completion process. My old load still has a balance that Sean, LaToyia and Janelle have all been involved with and have yet to get a clear understanding of why their is a delay with the remaining balance being funded and when to expect it to be completed. I’ve been told to not be concerned but I am.
Review by Sarah Totten for New Moad
Completed transaction on July 27, 2020
Requests for documentation were excessive and spread out over a long period of time rather than requesting everything needed all at once. There was miscommunication and confusion regarding the secure site and account for e-signing and uploading documents. Many documents had to be scanned and emailed rather than uploaded through the secure site. The whole process took a very long time, complicated by the fact that we had three buyers.
Review by Jennifer Buyukuysal for New Burnevik
Completed transaction on July 27, 2020
Got a good interest rate, loan assistant was prompt in replies, and signing was smooth and efficient
Review by Mariah Schweiss for New Myers
Completed transaction on July 20, 2020
Nice guy who did the best for us and worked late to get us the house we wanted. Although, I think there could have been a bit more communication. Due to covid, things were a bit crazy and we had a lot of moving parts and I felt maybe a bit more communication could have eased my nerves as a first time home buyer, but nice guy who will work hard to make you happy.
Review by Richard Inge for Anonymous Anonymous
Completed transaction on July 19, 2020
Knowing what paper work you need instead of everyday needing additional paperwork signed. Know thing I had to run to fedex to get this done since I am working from home and my printed was not working.Very furstrating. Seemed this refinance took a lot longer than my last refinance and when I originally bought by home.
Review by Jenna Molyneux for New Eischeid
Completed transaction on July 19, 2020
He was communicating well with me.
Review by Donna McRae for New El-Hasan
Completed transaction on July 19, 2020
Overall, the whole loan process was good. Personally a bit stressful for me; the class I had to take was very informative, and I feel it should have been done before anything else. Towards the end I feel communication could have been much better, but overall it was good
Review by Elijah Wilson for Katie Cappalo
Completed transaction on July 17, 2020
The process from beginning to end took a really long time. I know it may have been in part due to COVID-19 but it still took a long time considering. I also had to inform NAF that my house was in a USDA area when NAF previous said I didn't qualify and come to find out I did. We wasted time with waiting on VA when we could have exercised the option early on to go the USDA route.
Smart Moves Start Here.