New American Funding Reviews
Review by Daniel Rowe for Beau Charbonneau
Completed transaction on August 30, 2020
Beau was professional and well qualified. He communicated well to start, however that decreased as time went on and we were handed off to others. We started the process at the end of June. Beau recommended we not make our July 1 payment as we should close before we would have ramifications from a late payment. We replied to all info requests within 48 hours. We did not get closed until late August.
Review by Raymond l Arjona for New Mouriz
Completed transaction on August 24, 2020
Lenders have to understand there’s people on the other side of those files on there desk, they make promise and time lines they know in advance they can’t keep and they just don’t care. This is today’s norm.
Review by Denise Carswell for Anonymous Anonymous
Completed transaction on August 20, 2020
They ran behind and we didnt get documents until the very last minute. The sellers were very frustrated.
Review by Veronica Carrillo for Anonymous Anonymous
Completed transaction on August 19, 2020
The process was delayed due to overwhelming demand on low interest rates but the communication lacked . Had to reach out on status of our loan since no one kept us informed and went onto 2 month delay to refinance our loan. From the initial we were given an amount, then as the loan progressed we ended with a different monthly amount. This is my 2nd refinance and this time around it was an unpleasant experience. Wish we did business with Brenda but she is no longer with company that's a bug loss
Review by Ericka Williams for Micheline StFleur
Completed transaction on August 18, 2020
Better communication.
Review by Matthew Harnos for Kim Arrington
Completed transaction on August 18, 2020
Kim is very knowledgeable and took the time to answer any questions we had about the loan process. The current economic situation didn't make the process any easier, but Kim worked tirelessly to get us what we needed to close. Though I believe the burden of her and her teams' work load impacted communication and hindered a smoother process on our end.
Review by Thomas Kyler for Kim Arrington
Completed transaction on August 18, 2020
Kim Arrington was polite and did everything to make sure I finally able to close on my house. There were some bumps in the road but overall I'm happy now
Review by Erika Bennett Adams for Kim Arrington
Completed transaction on August 18, 2020
Overall, I felt like the process was rushed and unorganized. As a first time home buyer the process was new for me and I feel like the process was not thoroughly explained to me from the beginning. In addition, there were a lot of hands in the pot and it was not explained to me who these additional people were and what their roles were. However, I will say that when push came to shove Kim and her team pulled through and made it happen and I'm grateful for that.
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