New American Funding Reviews
Review by Angela Kerendian for New Coy
Completed transaction on September 15, 2020
I think it was confusing in the beginning and giving the client an option of meeting in person or not ,would be helpful. This would set up the relationship from the start and would improve communication as the process moves forward. .Overall, Joe and his ability to work with funding and qualification was above average.
Review by Jesse Arriaga for New Coy
Completed transaction on September 15, 2020
Great communication and made things that seemed confusing a little more clear, and able to answer questions that we had almost instantly.
Review by Eddie Jacobo for Anonymous Anonymous
Completed transaction on September 15, 2020
I felt as if I was interigated did not feel at ease.
Review by Craig Tunnicliffe for New Jessop
Completed transaction on September 15, 2020
The main challenge was communication around the documents that needed signature. We (my wife and I) were bombarded with e-mails asking us to sign something, but we had no idea what is was or the importance of these documents. It would have been nice to know what was needed and what was not needed in advance of the e-mails. I would also like to have an explanation as to what each document was prior to the e-mails. My wife was a first time homebuyer and needed more support.
Review by Christopher Figueroa for Anonymous Anonymous
Completed transaction on September 15, 2020
When working on the loan, I was not provided all the information on all the different loans out there. I was lead in the direction she wanted me to go. After reaching out to another lender, they explained to me the many different options I had. After sending it to Catalina, she matched what I was got from another lender. Why did I have to shop her. Also, when signing my documents at the escrow place, I learned that she did an MCC via CALFHA, I was never informed about it, this pros or cons.
Review by Craig Wielansky for Anonymous Anonymous
Completed transaction on September 15, 2020
ryan is great to work with and the rate was tremendous which should be mostly what you worry about. The process though was frustrating and never ending. While Ryan was great through it the underwriters weren't and materials were requested all the way through closing. Closing was delayed as a result. All is done but even a week later i am still upset about the process and how i was treated.
Review by Luc Chartrand for Anonymous Anonymous
Completed transaction on September 15, 2020
Your underwriters and escrow divisions are the worst I've ever seen. This loan was as close to a slam dunk as humanly possible. Lori was the only glimmer of lite your company has.
Review by Teresa Langford for Sheldon Hecht
Completed transaction on September 15, 2020
Disappointed in not having discussed having an escrow account for taxes and insurance and also confusion on the appraisal as well as not liking having to come up with cash to close.
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