New American Funding Reviews
Review by Jason DiGiuseppe for Anonymous Anonymous
Completed transaction on September 15, 2020
Communication was lost towards the middle of the transaction, and when it was clear a mistake was made all the communication and working as a team was lost, buyers and agents had to scramble last minute with out aid of Jason. I understand that in today's current COVID climate we may have some delays however I feel over a week delay could have easily been avoided with better communication and a better follow though with Jason's team.
Review by Ashley Silva for Anonymous Anonymous
Completed transaction on September 15, 2020
Rather not say
Review by Brian Bruns for Andrew Pasillas
Completed transaction on September 15, 2020
Communication was poor. I have been loyal to New American and Andrew on multiple refinances and referred others. This transaction ended with a positive result but it took extra effort on my part to find out what was going on. Too many people were involved and they relayed info to Andrew, but that info didn't get passed to me without persistent attempts by me.
Review by Conrado Viloria for Andrew Pasillas
Completed transaction on September 15, 2020
I have only two communications with Mr. Pasillas . Most of dealings was with Miss Amber Montalvo. It took seven months to finally closed. I thought it would easy to apply for refinancing since most of my document was already with New American Funding a year ago. My thanks to Miss Amber Montalvo.
Review by Manuel Meraz for Anonymous Anonymous
Completed transaction on September 15, 2020
Overall, the experience was ok. I feel it was inconsistent with communication all across the board at the beginning of the transaction. Maybe more detailed explanation of paperwork in person.
Review by Mouren Morales for Anonymous Anonymous
Completed transaction on September 15, 2020
He always responds back my phone calls in a profesional manner. HE always have a time to lisen my questions. I'm betty happy with the staff that really helped me . THANK YOU SO MUCH
Review by Jeffrey Barnes for Anonymous Anonymous
Completed transaction on September 15, 2020
We needed to be informed that we couldn't make a wire transfer by phone. I had to fly back to Oregon to do the wire transfer. It cost us an extra $1,000 dollars and a lot of hassle to others as well as myself.
Review by Juan Madrigal for Anonymous Anonymous
Completed transaction on September 15, 2020
Better communication with up to date status.
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