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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 402,267 reviews

Customers were not compensated for their New American Funding reviews.

3.0 November 2, 2020

Review by Johnisha Williams for New Myers

Completed transaction on November 2, 2020

Being a first time homebuyer I literally could have benefited from having my hands held the entire way. Open Communication is Key.

3.0 November 2, 2020

Review by Ka Thao for Anonymous Anonymous

Completed transaction on November 2, 2020

Good job!

3.0 November 2, 2020

Review by Tyler Pace for Anonymous Anonymous

Completed transaction on November 2, 2020

Underwriters are months behind on loans, which is totally fine, I understand the insane demand for refis with historic low interest rates. But, my term was only locked for ~6 weeks and the loan took 8+ weeks to finish. NAF honored the original terms, but it would have been nice to receive official extensions and updates every 2-4 weeks on the underwriting process.

3.0 November 2, 2020

Review by Amy Halpern for New Allsopp

Completed transaction on November 2, 2020

The agent was very professional and very patient and knowlegable in explaining the documents and its process.The biggest draw back was at closing... It was VERY STRESSFUL!!!!!!!The company had no lawyer available for closing. Thus, closing got delayed. Days went by no lawyer; no closing. Fortunately, a friend introduced me to a to a real estate lawyer who was willing to process the closing documents. The documents were not faxed properly. it repeated the problem to a recommended friend.

3.0 November 2, 2020

Review by Matthew Cable for Anonymous Anonymous

Completed transaction on November 2, 2020

Easy an knowledgeable people.

3.0 November 2, 2020

Review by Gregory Niemeyer for Patricia Chaffin

Completed transaction on November 2, 2020

Good service

3.0 November 1, 2020

Review by Kathleen Zabaleta for Jim Koval

Completed transaction on November 1, 2020

I would have liked a breakout of costs earlier. A schedule of when things would be needed. A follow up on items sent to make sure it was received.

3.0 October 30, 2020

Review by Juan Mallmann for Anonymous Anonymous

Completed transaction on October 30, 2020

Jon was great and his service to me was excellent. The team doing other things for the loan was not good. The person doing my re-score was horrible . The team kept asking me for extra paper work every day until I got approved. After I got approved and signed all paperwork with Chicago title to get funded... they kept asking me for more paperwork for 3 days in a row...including a picture of my passport ??? Then it took 11 days to get funded ??? Worst loan service in 3 I have done !!!

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