New American Funding Reviews
Review by Maribel Matildes for Anonymous Anonymous
Completed transaction on October 25, 2018
Communication
Review by Jill Bryant for Michelle Piccinini
Completed transaction on October 15, 2018
different support staff, or the ability to have worked with michelle exclusively
Review by Claudia Carrara for Anonymous Anonymous
Completed transaction on October 8, 2018
I am very happy that I got my house, the only reason why I rated 3 stars is because it was extremely hard to reach my loan officer, at times my emails and phone calls and messages went unanswered for up to a week or simply just not answered at all, I was told I would be closing on a certain date.. I took a full week vacation to move and we ended up closing until the end of my vacation.. I was also told I would be locked in at a 3.75% rate in the end my interest rate ended up at 4.8%
Review by Brenda Burciaga for Anonymous Anonymous
Completed transaction on October 5, 2018
I'm a new homeowner and had nothing to compare
Review by Mckenzie Mcgarrah for Anonymous Anonymous
Completed transaction on October 5, 2018
Well versed on all subject matters pertaining to mortgages and such, continually providing updates to keep me informed with needed information. Job well done!!
Review by Amy Frye for Michael Wallace
Completed transaction on October 5, 2018
I believe there was miscommunication on more than one occasion. I very possibly misunderstood, but at the time I didn't know it, which made the process more stressful.
Review by Margarita Terrazas for Anonymous Anonymous
Completed transaction on October 5, 2018
Courteous professional service
Review by Dawn Newman for Anonymous Anonymous
Completed transaction on October 5, 2018
We received documents from several different people, some sent to only one of us. When we had questions about documents we were told “that’s not my area of expertise”. Phone calls were never answered and messages were rarely returned. We were told our rate was locked when in fact It wasn’t. We were told we needed to provide certain documents, then told by someone else we didn’t, only to be told again later that we did. Told we were on track to close on time, took off work, closed two days late.
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