New American Funding Reviews
Review by Jesus Napoles Calderon for Anonymous Anonymous
Completed transaction on November 8, 2019
Sam and his team were engaged in following up with me and my wife on all the information they needed and gave me updates on my loan.
Review by Dee Howard for Richard Emory
Completed transaction on November 8, 2019
Overall a great experience!
Review by Pauline Rodriguez for Anonymous Anonymous
Completed transaction on November 8, 2019
The customer service was great.
Review by Karen Neff for Anonymous Anonymous
Completed transaction on November 7, 2019
Terrible customer service from staff, repeated phone tags with no explanation of anything until we refuse to go further without info. Nobody returns phone calls..unacceptable! Software issues that these folks don't seem to realize. Aaron is great but the staff customer service is horrible.
Review by Angel Talavera for Anonymous Anonymous
Completed transaction on November 7, 2019
Answer all my questions and the closing was very smooth.
Review by Keenan Blackwood for Anonymous Anonymous
Completed transaction on November 7, 2019
Seemed to have decent knowledge of the process.
Review by Gerald Rivard for Anonymous Anonymous
Completed transaction on November 6, 2019
I've always had a positive experience with NAF. It has been smooth. My only problem with this last refinance was unmet expectations on the length of time it would take to complete. We started the process at the end of August and didn't get the loan funded until the first of November. We understood it would take 3-4 weeks. Not over two months. And, I found myself digging through emails to find contact information to follow-up repeatedly. Other than that, it was an easy process.
Review by Mari Galloway for Steve Schauer
Completed transaction on November 3, 2019
NA
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