New American Funding Reviews
Review by Brenda Exposito for Heather Call
Completed transaction on August 18, 2021
It shouldn't have taken 4months to close refi that had no exceptions and every document requested was promptly provided. The extended time frame ended costing me more money in points to keep my initial rate lock. A terrible experience.
Review by Tamesha Townsend for Tish Scott
Completed transaction on August 18, 2021
Communication was great in the beginning of the process. As the process continued, communication dwindled. I paid for points, which were never spoken about - I read it in the paperwork. By the time of closing, the terms originally brought to my attention were not honored. Granted, they did offer to push back the settlement date but this didn't work for my schedule. People are nice but I believe they're trying to get as many loans processed as possible.
Review by Deborah Diaz for Stephen McKenzie
Completed transaction on August 18, 2021
The process began well but as it progressed communication became less frequent. I will say if I contacted them they always responded, but I would have been more satisfied if they had kept in touch without my calling or texting them. In all fairness I believe it was underwriting and funding that caused the delays. IAs a customer I would have appreciated a weekly update even if it was, it’s still with underwriting or with whom ever versus no communication. Debbie was wonderful to work with.
Review by Manuel Sanchez for Tania Murray
Completed transaction on August 18, 2021
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Review by Martin Wedel for New Mair
Completed transaction on August 18, 2021
More communication from our loan officer Jeff. I mainly communicated to Echo after Jeff had the initial application and documents completed. 98% of communication was initiated by me.
Review by Sourav Pramanik for New McCaslin
Completed transaction on August 18, 2021
Comparing to my previous lenders I found a good deal with NAF but it came at some added costs, 1. Closing costs were high compared to my previous lenders 2. The complete process was very time consuming 3. There were multiple parties involved asking for information through phone calls and emails. 4. There was no single point point of contact for all the information exchanges.
Review by Jesus Cruz Ortiz for Salvador Ortiz
Completed transaction on August 18, 2021
More communication between all parties and explain the costumers step by step of the process especially if is first time home buyers...
Review by Nicholas Petroff for New Hohe
Completed transaction on August 18, 2021
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