New American Funding Reviews
Review by Joshua Weger for New Schlagheck
Completed transaction on August 18, 2021
I would have liked more thorough explanations of the process.
Review by Stephen Fisher for Anonymous Anonymous
Completed transaction on August 18, 2021
what was unpleasant was the whole experience after completing the application process. That went fine. However once the loan was in process, communications where sparse from NAF overall, and the closing process was horrible. having the company, loan closures, was a big mistake. It was necessary to re-schedule with a notary three or four times. One of those times, the notary went To the wrong address, forcing another reschedule.
Review by Robert Hiles for Justin Pope
Completed transaction on August 18, 2021
Better communication. Better estimates. Better attention to detail.
Review by Patricia Alford for Kyler Breen
Completed transaction on August 18, 2021
Unfortunately, he has an entire team that affects his score. I asked months ago what I needed well before the house was done being built and had we started then, I wouldn't have to pay extra for scores and points and had less delays. Underwriting was the issue and not Kyler per say. If underwriters were more present early on it would have been a pleasant experience.
Review by Bonnie Sheahan for Steve Schauer
Completed transaction on August 18, 2021
We signed and agreement around Nov 2020. Every month they would email for us to send them a copies of our Bank Statement for certain month and/or days, Paychecks, Taxes, Car payment statements. So every month from Nov 2020 to Feb 2021 they asked for this paperwork. THEN(5) days before closing they ask to speak to Ford Credit and our closing gets pushed back. Very nerve racking unnecessarily. So that ruined my 1st house buying. Bonnie J Sheahan
Review by William Driver for Marcus Hinojosa
Completed transaction on August 18, 2021
We were quoted a rate that was not correct. The explanation for how that happened was weak and did not make sense. We had problems with getting the correct kind of insurance as we were not told that the property was a townhouse and not a condo. We could not leave messages as the voicemail box was always full.
Review by Cynthia Hardy for Marcus Hinojosa
Completed transaction on August 18, 2021
Service was inconsistent. The phone voicemail box was full, so we could not leave messages. The rate for the loan that was quoted was not the rate we received. When we called to check on the rate, we were promised repeatedly that it would be fixed. It was not. When we were at the title company to pay, and asked about it once again, we were gaslighted. Afterwards, we were told an excuse that was questionable (new glasses) and were not given even one dollar off the fees that we were paying
Review by Patricia McCormack for Anonymous Anonymous
Completed transaction on August 18, 2021
I think Allen could have been in contact with my husband a little bit more through the process. Didn't hear from him unless something was wrong or my husband contacted him. I was reprimanded (and later rec'd an apology) for not answering the title company's phone calls when it turns out they were dialing the wrong number. We were asked to do a quitclaim deed w/no advanced notice (closing attorney mentioned it) which we rejected and found a simpler solution.
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