New American Funding Reviews
Review by Aaron Oates for Joy Schneckloth
Completed transaction on November 7, 2019
The process was too long, too many mistakes were made, miscommunication or lack thereof, and it caused a lot of anxiety, missed work, and missed income because our closing had to be scheduled and rescheduled 5 times. We did not end up with what we set out for and it cost us in the end.
Review by Melisa Puentes for Cathy LaRock
Completed transaction on August 9, 2019
Did not give up when things did not look good
Review by Mary Dallman for Anonymous Anonymous
Completed transaction on June 19, 2019
Everything ended up getting done on time
Review by Kala Cone for Ty Kollar
Completed transaction on June 19, 2019
Being a single mother/first time home buyer, I was looking for a lender that works with downpayment assistance offered to me after completing an 8 hr class for approval. Ty said that his company works with these specific programs mentioned. 3 weeks before closing and already into underwriting process Ty informed me that his company did not work with the programs mentioned before. I didn't want to lose my dream house in this aggressive market so I put down almost $7400 to close. Be careful.
Review by Billie Purcell for Riana Wasbin
Completed transaction on June 14, 2019
Because it was all on line there was a lot of emailing scanning and faxing. Riana was on vacation for two weeks in the beginning and the people she left in charge were unaware of what was going on. The communication between your whole team was not good. At one point my realtor wanted me to switch lending companies but I decided not to because I didn't want to start all over again. When dealing with people out of state there should be better communication and it would have been better.
Review by Todd Donaldson for James Denton
Completed transaction on June 6, 2019
More frequent updates and timely communication. Better coordination with closing procedures, locations and times. I still have not received any final closing documentation & property tax concerns are still unresolved.
Review by John Daniels for Ellen Skaggs
Completed transaction on June 5, 2019
I am amending this survey because of mitigating factors pertinent to the type of loan I received. The FHA reverse mortgage purchase is complex indeed with seemingly changing requirements. The arcane rules/ requirements were a nightmare for all and I have conflated that nightmare with Ellen herself. Ellen was friendly and helpful througout the process and very responsive to comments / questions. She did get frustrated as did we all and a couple of her writings threw blame for the chaos on us.
Review by Donna Tanno for Anonymous Anonymous
Completed transaction on June 4, 2019
Hello- I did not work with Adam Brown on any transaction at NAF. So, I could not write a review on him. Not sure why I’m receiving this survey. Perhaps it was meant to go to another agent?
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