New American Funding Reviews
Review by Choua Lee for Delaram Norman
Completed transaction on December 13, 2019
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Review by Camilo Hernandez for Kyler Breen
Completed transaction on December 13, 2019
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Review by Pamela Gaston for Russ Miller
Completed transaction on December 6, 2019
A few days before closing , I was informed by Molly that I needed to pay $500 for appraisal plus come up with additional $152. I was upset that this was mentioned. When I told her I was upset that I could not come up with this money then her story changed and no money was needed.
Review by Randy McLellan for Michele Hoefle
Completed transaction on December 2, 2019
I guess my review is really more about NAF than Michele, but she and Clay were friendly/nice. It was just the process itself that seemed disastrous. Constant emails w/new requests, loan disclosures with wrong numbers ($50k too high, etc.), etc. I wish it could've been smoother/simpler.
Review by Jamal Khan for Anonymous Anonymous
Completed transaction on November 30, 2019
Everything went well till the time I saw the closing statement, like all other communication we understood everything correctly, but for closing cost, when I saw the Lender Fee included in closing cost. that was something I still strongly feel was told i was not required to pay as everything got included. these are important discussion and each point being discussed over phone is clearly listen and understood. and it was not part of the deal and I clearly heard that while discussing.
Review by Christi Pederson for Anonymous Anonymous
Completed transaction on November 27, 2019
I have gone through the loan process for purchasing or refinancing homes at least a dozen times and this was the most arduous and time consuming experience I have had. I recognize that staff depend on other departments to ensure the process keeps moving along so it is unfair to say my overall experience was because my loan officer wasn't on top of it. Rates are low and staff are busy. We finally closed and I am happy with my rate & terms.
Review by Christian Cruz for Anonymous Anonymous
Completed transaction on November 22, 2019
I would’ve had appreciated if information was informed on time when things were needed rather than last minute. Also I would’ve had liked to be told from the beginning I wasn’t qualified for a Conventional loan rather than going with it and finding out FHA is the only route I could take.
Review by Benjamin Burgoyne for Anonymous Anonymous
Completed transaction on November 21, 2019
Communication was lacking and most of which had to be initiated by me. The process took approximately 3.5 months despite being promised half the time. It was not my worst mortgage experience but it definitely wasn’t the best.
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