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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 402,393 reviews

Customers were not compensated for their New American Funding reviews.

3.0 August 18, 2021

Review by Joseph Armstrong for New Moye

Completed transaction on August 18, 2021

I think the pandemic had a lot to do with it. Not being able to sit down with a live person. Having to enter documents on the computer sucked.

3.0 August 18, 2021

Review by Jermaine Flowers for New Mouriz

Completed transaction on August 18, 2021

I didn't get much communication or advice and it was difficult to get in contact. When I called I rarely ever got an answer and received a text message or email reply. Hopefully it was because of the surge of home buyers in the market lately. When we spoke though Miguel was pleasant and I did receive a good rate and my package was put together very quickly. the process was "mysterious" but the outcome was positive and I still would recommend American funding to others for their mortgage needs.

3.0 August 18, 2021

Review by George Seline for Sean Price

Completed transaction on August 18, 2021

It was easy to do everything remotely.

3.0 August 18, 2021

Review by Christine Anderson for Carrie White

Completed transaction on August 18, 2021

We had tech difficulties and received no helpful assistance. Your technology is confusing and difficult to use especially with Apple products.

3.0 August 18, 2021

Review by Faith Irvin for New Morrow

Completed transaction on August 18, 2021

At the end of the day Chris got the job done and I was able to close my house.

3.0 August 18, 2021

Review by Jesse Arana for Anonymous Anonymous

Completed transaction on August 18, 2021

Frank Barajas was absolutely great! He is empathetic and promptly responsive to his customer needs. The reason why I am not likely to refer friends and family is not because of Frank Barajas. Instead it is because New American Funding took more than 6 months from the date I was pre-approved to close my refinance loan. This was an outrageous and unreasonable length of delay.

3.0 August 18, 2021

Review by Stephen Otto for Anonymous Anonymous

Completed transaction on August 18, 2021

Communication was not always the best and the process took almost 7 months to complete. Seemed like I had to be the one reaching out to people to keep things moving. In the end, I got a good rate, but it took way too long.

3.0 August 18, 2021

Review by Kathy Jackson for New Masnjak

Completed transaction on August 18, 2021

I was asked for more and more information on my finances than we ever provided on our original mortgage.

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