New American Funding Reviews
Review by Joseph Armstrong for New Moye
Completed transaction on August 18, 2021
I think the pandemic had a lot to do with it. Not being able to sit down with a live person. Having to enter documents on the computer sucked.
Review by Jermaine Flowers for New Mouriz
Completed transaction on August 18, 2021
I didn't get much communication or advice and it was difficult to get in contact. When I called I rarely ever got an answer and received a text message or email reply. Hopefully it was because of the surge of home buyers in the market lately. When we spoke though Miguel was pleasant and I did receive a good rate and my package was put together very quickly. the process was "mysterious" but the outcome was positive and I still would recommend American funding to others for their mortgage needs.
Review by George Seline for Sean Price
Completed transaction on August 18, 2021
It was easy to do everything remotely.
Review by Christine Anderson for Carrie White
Completed transaction on August 18, 2021
We had tech difficulties and received no helpful assistance. Your technology is confusing and difficult to use especially with Apple products.
Review by Faith Irvin for New Morrow
Completed transaction on August 18, 2021
At the end of the day Chris got the job done and I was able to close my house.
Review by Jesse Arana for Anonymous Anonymous
Completed transaction on August 18, 2021
Frank Barajas was absolutely great! He is empathetic and promptly responsive to his customer needs. The reason why I am not likely to refer friends and family is not because of Frank Barajas. Instead it is because New American Funding took more than 6 months from the date I was pre-approved to close my refinance loan. This was an outrageous and unreasonable length of delay.
Review by Stephen Otto for Anonymous Anonymous
Completed transaction on August 18, 2021
Communication was not always the best and the process took almost 7 months to complete. Seemed like I had to be the one reaching out to people to keep things moving. In the end, I got a good rate, but it took way too long.
Review by Kathy Jackson for New Masnjak
Completed transaction on August 18, 2021
I was asked for more and more information on my finances than we ever provided on our original mortgage.