New American Funding Reviews
Review by Jeffrey Margolis for Anonymous Anonymous
Completed transaction on August 18, 2021
New American waiting until too late in the process to get an appraisal. After quoting $450, the price jumped to over $2,000 because they couldn't find an appraiser in the area. I found one for them. The price then came down to $800 (still too high). Close of escrow was held up 12 days as a result. There were requests for docs that I had already given them. The escrow company and property owner received timelier and better info from NAF than I did. Frustrating experience.
Review by Eddie Collado for Anonymous Anonymous
Completed transaction on August 18, 2021
When it came time to close and we weren’t able to close on time, the communication from Hector was almost non-existent. Up until that time, Hector was great. I understand that delays happen but when they do, there should still be communication. I would rather know why we’re delayed than sit in the dark wondering.
Review by Erica Corgel for Anthony Pasqua
Completed transaction on August 18, 2021
The whole experience with New American has felt shady. It wasn't until I was able to connect with an actual call center to ask the status of our refinance funding that I finally felt comfortable that it wasn't a scam. We thought that this whole thing could be done online, but then it was almost entirely phone calls and asks for W-2s, tax returns, etc. over unsecured emails. Additionally, there was always something URGENT, but it still took nearly 3 months to close.
Review by Kristine Honer for Matthew Petersen
Completed transaction on August 18, 2021
Too many people involved.
Review by Greg Fiore for Michael Terace
Completed transaction on August 18, 2021
Not at this time
Review by Jessica Smith for Spencer Verhines
Completed transaction on August 18, 2021
I believe better communication/follow up and overall care for the customer is necessary. I was included on an email thread where individuals were not taking responsibility for the lack on their behalf. My realtor stepped in a few time to assist with missing documentation to close on time however was met with late responses or sometimes no response at all.
Review by Kimberly Cirone for Janelle Mills
Completed transaction on August 18, 2021
I am sorry I don’t remember this person we dealt with Dave and Sara through out the whole process . They made our experience easy and we learned a lot.
Review by Virginia Kellogg for Anonymous Anonymous
Completed transaction on August 18, 2021
More communication. I had to get mad to get any results. I am a client. Not a new unknown. Every aspect was trying and difficult. Right down to signing.
Smart Moves Start Here.