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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 408,931 reviews

Customers were not compensated for their New American Funding reviews.

4.0 August 18, 2020

Review by John Paschal for Kim Arrington

Completed transaction on August 18, 2020

The step by step assistance with each process of the loan. Each member of team made sure we were able to contact them with our questions. They were great!

4.0 August 18, 2020

Review by Beverley Williams-Hinds for Kim Arrington

Completed transaction on August 18, 2020

My experience working with Kim overall was pleasant and informative. She was patient with me when I needed answer to my questions. I would definitely recommend her to others.

4.0 August 18, 2020

Review by Corey Latham for Kim Arrington

Completed transaction on August 18, 2020

I didn't say not memorable. I realize buying a home has a lot of moving parts and several different parties involved. Regular communication using various platforms for everyone will ensure everyone can be on the same page. For example, email, then send a quick text and a follow up from that person within an the hour will help keep everyone on schedule. Also keeping in mind that everyone doesn't deal with purchases such as homes on a daily basis so some people need their hand held. Good exp.

4.0 August 18, 2020

Review by Diane Chelsey for Kim Arrington

Completed transaction on August 18, 2020

I don't know if I could've received a better loan package anywhere. I am so very pleased with my numbers.

4.0 August 18, 2020

Review by Michael Brooks for Kim Arrington

Completed transaction on August 18, 2020

Certain levels of communication weren't prevalent. I was asked to submit duplicate documents multiple times. I think there wasn't communication between a few people in the department. Just an improvement in communication.

4.0 August 18, 2020

Review by Kevin Hawkins for Kim Arrington

Completed transaction on August 18, 2020

Kim was very helpful and dedicated to making sure I understood all aspects of the loan process. Hats off to Mrs Arrington.

4.0 August 18, 2020

Review by Sherita Reed for Kim Arrington

Completed transaction on August 18, 2020

Very thorough and was very helpful through the whole process

4.0 August 18, 2020

Review by Alexander Johnson for Kim Arrington

Completed transaction on August 18, 2020

I feel that there wasn't enough communication with everyone involved in the whole process, and I also feel that it reflects badly on your companies reputation...

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