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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 402,393 reviews

Customers were not compensated for their New American Funding reviews.

3.0 September 9, 2021

Review by David Fenwick for New Garcia

Completed transaction on September 9, 2021

I was not happy with the amount of closing cost as it turned out to be close to 10% of my loan which is my fault as I should’ve read closer

3.0 September 9, 2021

Review by Raymond Pinard for New Garcia

Completed transaction on September 9, 2021

We had to jump through hoops even though we already had an existing mortgage with NAF.

3.0 September 9, 2021

Review by Cameron Sartori for New Garcia

Completed transaction on September 9, 2021

Email correspondence was not very prompt. Was repeatedly told I was going to skip the first months mortgage payment but paperwork drafted showed this was a lie. When I asked about it, was told it will work out, which clearly it did not. The refinance process as a whole was fine and I’m going to save money every month now, I just wish things had been made clearer to me and I wish my questions had not been answered as though I was stupid for asking them.

3.0 September 9, 2021

Review by Cameron Elson for New Thomson

Completed transaction on September 9, 2021

Would have liked a little more communication over the loan process. Overall, though, it was a pleasant experience.

3.0 September 9, 2021

Review by John Bolce for New Thomson

Completed transaction on September 9, 2021

Prompt response

3.0 September 9, 2021

Review by William Altvater for Chris Loughnane

Completed transaction on September 9, 2021

COMMUNICATION!!!! Everytime you guys asked for paperwork and we would send it to you and we would never hear anything. We would call all freaked out a couple days later to find out you haven't looked at it or it was wrong but you never initiated the phone calls. It would be days of hearing nothing just to find out what we sent you was wrong or it never got forwarded to the people who needed it. Definitely need to work on your communication.

3.0 September 9, 2021

Review by Larry Yeager for Chris Loughnane

Completed transaction on September 9, 2021

?

3.0 September 9, 2021

Review by Dina Dean for Chris Loughnane

Completed transaction on September 9, 2021

Everyone is so busy that it's hard to get in touch with someone in a timely fashion.

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