New American Funding Reviews
Review by Rayford Newsom for Zac Centi
Completed transaction on September 9, 2021
More communication
Review by Andrew Schuck for Zac Centi
Completed transaction on September 9, 2021
Zac was alright, but I would much rather have our two biggest debts paid off (in the amounts of $14,000 and $13,000, instead, he chose to pay off a $229 monthly car payment and a $260 monthly payment. Those were long term payments totaling approximately $12,566; where as the $13,000 credit card debt was 0% interest for 5 months and put much more pressure on us!
Review by ADAM MILLER for Zac Centi
Completed transaction on September 9, 2021
I was under the impression that the process would take 40-45 days when it in fact took 77 days (9.6-11.22) so I was a little disappointed with the time frame. I also had a hard time getting any updates from Zac and Jose via email and often times had to send second and third requests for a reply. Lastly, I incurred a $47 late charge from my previous lender due to being roughly 13 days late in my November payment after being told it would be handled beforehand.
Review by Renee Mayer for New Choi
Completed transaction on September 9, 2021
There were a two main things that came up that were frustrating in regards to communication with Chris. One was about a letter I was sent that no one was able to supply me with another (no records of specific offers) and the other was in regards to not only taking the co-borrower off my first mortgage, but taking that person off the deed as well. I had to go through an additional process once I double checked with someone else, who was the only person in contact with me during the middle/end.
Review by Phelicia Showers for New Garcia
Completed transaction on September 9, 2021
The lack of communication between the processor and my loan officer
Review by Oteshia Hicks for New Garcia
Completed transaction on September 9, 2021
At times there was a lack of communication which made the process difficult and a little chaotic.
Review by Roberto Mason for New Garcia
Completed transaction on September 9, 2021
To be fair, Arnold was not the issue. The process was very tedious and disorganized. Instead of asking for a complete list of required financial documents, we had to go back and forth for months and resubmitted the same documents on more than one occasion. What I would recommend is a review of the underwriting process and look for areas to streamline the process for the customer.
Review by Tiffany Ward for Anthony Coleman
Completed transaction on September 9, 2021
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