New American Funding Reviews
Review by Edward Dickson for New Kasperski
Completed transaction on December 3, 2021
Original loan officer abandon my account without notifying me. Changed processors a couple of days before loan closed. Not a good experience this time around. Not all due to Ashley but both parties had issues. I was not informed of problems/issues by phone as a courtesy but email only which is not always checked. Some things I had to find out on my own.
Review by Kristen Campbell for New Grifa
Completed transaction on December 3, 2021
Communication between agents and then between agent and customer
Review by Aleda Robinson for Noah Ortiz
Completed transaction on December 1, 2021
I had to talk to many different people and gotten emails from more people. Why not try to have two people handle the refinancing?
Review by Miriam Neuman for Nadder Khatemi
Completed transaction on November 28, 2021
Better communication
Review by Teresa Dewitte for Shelley Kinney
Completed transaction on November 28, 2021
I know that I didn't get the best rate that I could have before the close of my loan, however since New American Funding was the company I started my new house search with, I felt compelled to stay loyal. I also did not appreciate my loan officer not being available during the most important/critical closing time of my loan.
Review by Ariana Renovales Leon for New Caraballo
Completed transaction on November 27, 2021
More attention to details. There was plenty of time to do the job and everything felt rushed and done last minute. Having to ask for forms to be corrected because names weren’t spelled correctly after addressing it multiple times is unacceptable. The lack of communication made the experience average and of little importance. I had to constantly send over forms I had already sent because they weren’t kept track of. The overall experience was okay and there’s plenty to improve on.
Review by Judi Miller for New Johnson
Completed transaction on November 25, 2021
Never met the gentleman so I can’t really give a real positive response
Review by Anne Ortiz for New Whitney
Completed transaction on November 24, 2021
I needed to receive consistent direction. When I thought I was done, there would always be something else needed. Don’t tell me I’m done, or finitsigning, and then say more is required later
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