New American Funding Reviews
Review by Omar Dominguez for NMLS 6606
Completed transaction on March 6, 2024
Everything went OK
Review by Crystal Peczuh for Lucy Funding
Completed transaction on March 4, 2024
Lucy was great as far as getting on top of getting everything for the loan to get approved and she did it fast. She's good at what she does, however she forgets that we were first time homebuyers and left us VERY confused through alot of the process. If it hadn't been for my realtor I really wouldn't have known what I do. I just think in order for me to recommend her it would be to someone who has already been through buying a home because I would NEVER recommend a first time home buyer to her. It's confusing enough as it is.
Review by Karina Lopez for New Rogers
Completed transaction on February 29, 2024
Communication promotes a smooth closing which unfortunately we did not receive from this Aspen. As the selling agent, I was notified by the buyer’s agent of a lien that was “not allowed” due to FHA regulations the day before closing. Had I been made aware early on- I could have advised my client accordingly to ensure an on time closing. Seller was extremely inconvenienced due to the lack of communication on this matter and had to remediate this in a short timeframe. Closing was delayed 7 days and many times we could not get a straight answer when asking for an update from the lender.
Review by Terry Hoffman for Ethan Gwirtz
Completed transaction on February 23, 2024
i know you guys were probably business with tons of loans but the communication was not good. i would have to email weekly asking if you need anything else from us.
Review by Richard Shavrnoch for Ethan Gwirtz
Completed transaction on February 23, 2024
The rate was great and the technology was good. Having spent 20 years in the industry I felt that the communication could have been way better. There were weeks on end when we heard nothing. A weekly status report would have been nice
Review by Jonathan Parrish for Ethan Gwirtz
Completed transaction on February 23, 2024
1 - Communication about the closing of the loan wasn't provided. As such, the original closing date was missed and it was rescheduled to a later time. 2 - The amounts to be used for the payoffs were inaccurate at the time of closing. 3 - At the time of closing, attempts to contact the Loan Officer were unsuccessful 4 - The software to be used on a web browser for electronically signing certain documents did not function.
Review by Michael MacLaverty for Ethan Gwirtz
Completed transaction on February 23, 2024
Closing costs were changed right before closing so I either had to accept them to close or start over.
Review by Clarence Solodkin for Ethan Gwirtz
Completed transaction on February 23, 2024
Good communication on the front end. We were asked for irrelevant documents but I believe this was the underwriters fault. Once this was eventually solved we had 3 different closing appointments that were scheduled but each fell through because either the documents didn't match our disclosures or the contract was not sent to the title company and attorney in time. Again, underwriters fault. Only complaint with Ethan was at this point it was difficult to get hold of for clarification.
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