New American Funding Reviews
Review by Ashfak Golamnobee for New Kniegge
Completed transaction on April 11, 2024
Better communication
Review by Stacey Crilly for Lynne Myrick
Completed transaction on April 9, 2024
Lynne knew what she was doing and was able to have an on time close, I think consistent communication and maybe weekly updates would be able to improve the experience as well. Thanks Lynne!
Review by Thomas Oswold for Drew Beveridge
Completed transaction on April 8, 2024
More disclosure of the costs. More contact from Drew rather than delegating everything. The only thing I got from Drew was form emails. Less confusion on status. More confidence that the rate was actually a good rate. More coordination between the members of his team.
Review by Arianna Williamson for Carla Mullins
Completed transaction on April 8, 2024
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Review by robert mayo for Anonymous Anonymous
Completed transaction on April 7, 2024
I was happy until I came home yesterday to find that the payoff checks sitting in my driveway, I had discussed 20 or more times that the title company will make the payoff direct to the lender due. I would not need to do anything else. This was misleading and upsetting and contradicted my conversations with the loan officer. 2nd it cost me additional 60 dollars to send the checks out overnight, if I did not overnight them I would accrue additional cost past the payoff date. NAF did not meet my expectations. and I felt mislead. Communication was great during the application process to gain my business which is expected. However when I want to have conversations about the processes and loan details I have an issue Its was hard to get a return call to discuss, I left messages and e-mails. When going through this transaction I expected prompt discussion to take place as needed. NAF did not meet my expectations. I still have not received a reply nor phone call requested about issues I have questions about the checks set to me instead of the lenders, additional cost accrued, was there a tax lien on my property! NAF did not meet my expectations. Johnathan is a nice person we got along fine, suggestion respond to every detail so you will have them covered. Direct customer communication to discuss any detail pleasant or un-pleasant. I closed on 12-29-2023 it is funny that small details come back to bite ya.
Review by Cynthia Ross for New Banda
Completed transaction on March 29, 2024
Buyer should have been signing prior to the close date if the Lender requires 24 hour document review prior to funding. The closing was delayed one day because of this.
Review by Karen Schrere for New Soto
Completed transaction on March 15, 2024
I felt not as much communication as wanted. I called to ask most things. Since it was doublewide no one told me had to have title turned into real property til 2 days before suppose to close so had to run to dmv to get done
Review by Cheryl Bardi for New Tran-Coates
Completed transaction on March 9, 2024
Brittani did email constant to keep me up to date.and replied too all my emails. I was not notified of different loan amount. I felt she did not hear what I was saying until I asked her to focus. There was a lot of bad things that happened to make this a horrible experience w the company which is why I would not recommend anyone. Brittani however remains in contact w me and I didn't feel alone in the process. She's good at getting things organized and helpful in all areas if the process. Brittani Thank you.
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