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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 409,082 reviews

Customers were not compensated for their New American Funding reviews.

4.0 January 15, 2021

Review by Odell Simpson for New Johnson

Completed transaction on January 15, 2021

Thanks for the fast services and great experience. Awesome!!

4.0 January 15, 2021

Review by Jose Salgado Flores for Laura Gonzalez

Completed transaction on January 15, 2021

N/a

4.0 January 15, 2021

Review by Robert Sontag for New Cruz

Completed transaction on January 15, 2021

Zo was great. But, Our assigned processor who was in charge of managing our paperwork and submittals to the underwriter really struggled with her duties. On multiple occasions she told us our paperwork was all in order and had been submitted only to hear later that day or the next few days that she had messed something up. It took us almost 4 months to close on a refi with no complications on our end.

4.0 January 14, 2021

Review by Enrique Lopez Ochoa for New Coy

Completed transaction on January 14, 2021

The Service was very fast, efficient, and professional...

4.0 January 13, 2021

Review by Patrice Engel for New Team

Completed transaction on January 13, 2021

got the loan!

4.0 January 13, 2021

Review by Judy Greene for Carlos Muniz

Completed transaction on January 13, 2021

Carlos was very responsive , but the communication between the other members of the team was lack luster- it seems that they were not communicating and the right hand did not know what the left hand was doing-

4.0 January 13, 2021

Review by Pamela Davis for Nathan Cadena

Completed transaction on January 13, 2021

We got a really good 15 year refinance rate. Mr. Cadena communicated with us in a professional manner.

4.0 January 13, 2021

Review by Shondia Stroman for New Johnson

Completed transaction on January 13, 2021

Communication!! There was no communication that was not initiated by me throughout the loan process. I had to inquire weekly as to the status of my clients loan and while I always did receive a timely answer, I would have appreciated that information being provided as opposed to me always having to seek it out. I still have not actually spoken with Craig at anytime during the process, I have never worked with him previously , and we closed on the loan on Thursday!.

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