New American Funding Reviews
Review by Joshua Yorke for New Mason
Completed transaction on August 24, 2023
I thought Melissa did a good job of making us aware of what we needed to know to get through the mortgage process. My main concern was that small issues were sometimes presented as much larger ones that posed immediate threats to our ability to get the mortgage. Also, one major issue (inability to get a jumbo loan) was reported later in the process than I would have liked.
Review by John Mulford for New Gouveia
Completed transaction on August 18, 2023
Better communication regarding finances
Review by Donald Grinstead for New Gouveia
Completed transaction on August 18, 2023
Dave got us the numbers we needed as far as interest rate and closing cost, there were no issues there and by most accounts, he exceeded expectations on that front. However, the closing process was frustrating and caused huge issues for my family. We were not contacted for weeks for final closing documents that we could have provided weeks prior, instead we were contacted 'in the midnight hour' of getting a clear to close. As a result, we closed a day late and endured unnecessary stress.
Review by Amy Agneta for New Thompson
Completed transaction on August 18, 2023
Communication started out strong, but then there were issues around the initial loan. I didn't know each option required a sellers assist. I received documents to sign without any prior information on what I was signing. If I reached out I always got a response in a timely manner but I felt like I was driving the communication and I felt it should have been the other way around. I had to resend documents multiple times. And the issue at closing felt like it could have been avoided. Was stressful
Review by Keith Alan Spinden for Theresa McGanty
Completed transaction on August 18, 2023
If interested a leader can call me.
Review by Jeanette A Zelaya for Theresa McGanty
Completed transaction on August 18, 2023
She kept losing information we sent and had to constantly resend
Review by Gail M Murphy for New Shevack
Completed transaction on June 30, 2023
Better communication within your team. Multiple requests from multiple people for the same documents. Insistence that only 1 person was asking for documents but that wasn’t the case.
Review by Sandra Alta Lenette Kobes for New Giussi
Completed transaction on April 17, 2023
Better communication on the importance of documents needed, and follow-up if documents are needed within a certain timeframe.
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