New American Funding Reviews

On all paper work it said cash at closing. Had cash for closing. Then was told cashier check or wire transfer the day of closing. Had to get a cashier check from another bank would not accept it due to it not being from my bank. Would have been better if was informed that you needed a cashier check from the start. And have what is needed in advance instead of the day before or the day of.

The officer's don't know what to espect from day to day. one minute it's "we are all good" to we have all this new stuff we have to deal with! You're contracted engineering firm in texas is a joke. 600 dollar's for a inaccurate assessment. U should recomend firm's that have experience with the area and the home's involved. The people i interacted with were nice and helpful to the exstent they could be. not a bad exsperience.

It was often difficult to get in touch with Daniel—we felt like we had to track him down just to receive an update. At one point, we began moving forward with Movement Mortgage, and the difference in communication compared to New American was night and day. To put it plainly, Daniel tended to over-explain and talk in circles, which made it hard to get clear answers. When it came to discussing a potential rate buy-down, it felt like pulling teeth to get a straightforward response. We ended up staying with NAF because movement had trouble witj verifyof employmen. But the progress we achieved with movement, which was one week took 2.5 months to acheive with NAF. Claudia aas straightforward and worked quickly. It really was the saving grace for us.

Both Karim and Shayla lacked communication which was frustrating at times.

The closing took a long time with many delays however we eventually closed. However communication could have been better and more accurate information could've been provided. Overall I think it was fine however they quoted closing costs and cash to close on the low end instead of quoting the possible higher costs followed by coming down to the actual numbers. It was easy to contact the company however the organization of documents, files, and overall accuracy of relayed information could be better. If i wasn't on better terms with the seller she would've backed out due to the long wait to close coupled with inaccurate closing date estimations and extensions. But hey I'm a homeower now.

My experience was not the worse because I was familiar with the process. For someone new to the process, I don't think the communication was adequate. With one of the biggest purchases one will make, over communication is not a bad thing. I understand, Tonya has a catastrophic event take place during my process and maybe that impacted our communication, but I felt very alone in the process. It wasn't the most pleasurable experience but I got what I wanted in the end, which was a home.

Better communication between everyone, I was on a tight schedule traveling back to town and had stated this but still at the last minute we had to readjust things that could have been taken care of ahead of time

I'm still waiting on answers . After I signed and funded now im waiting on concernss about my loan pay outs.