New American Funding Reviews
Review by Christopher Patterson for Anonymous Anonymous
Completed transaction on December 31, 2016
My experience with your company was not memorable. Matt was I think very good at his job. My problem is with April Ramirez. You guys cost me getting a lower rate because you sat for 10 days waiting to get a pay off while nationally rates where rising. The minute I found out it took me 10 minutes to correct the situation. I started my loan process around November first and it took until 12/21 to close. My interest rate was raised. As far as I'm concerned your negligence cost me money not you!
Review by Jeffrey Khemvisai for Bill Merren
Completed transaction on December 5, 2016
Not really anything bad or good to report. There were quite a bit of "dead spots" as far as communication goes but that was to be expected because the home I was trying to purchase wouldn't be available for months. The loan process was straight to the point and not much to complain about. Bill was very cordial and communicated well. The guys at the office were sometimes difficult to get a hold of on the phone. Overall it was an average experience with New American.
Review by Amy Liggett for Anonymous Anonymous
Completed transaction on September 29, 2016
Once we were pre-approved and found a home, the process went VERY smoothly, even our very experienced realtor was impressed with Julia and the ease with which the process evolved.
Review by Joshua Jane for Bill Merren
Completed transaction on September 26, 2016
dealt with too many names of staff and contacts within organization to know who was actually responsible for providing and receiving information in loan process. Also, staff could use more experience specifically in how to track and record employment history with unions.
Review by Jamee Finley for Anonymous Anonymous
Completed transaction on September 23, 2016
Consistency throughout the entire process, communication became scarce towards the end of the transaction.
Review by Stephen Sellner for Clint Stroble
Completed transaction on March 1, 2026
Communication had a weird tone to it. Felt very transactional. Email comms comes we're really informal with body of email being in the subject line. Felt odd.
Review by Malintra Lombardo for Adam Shippee
Completed transaction on March 1, 2026
The communication in the beginning and towards the end of closing was not that good racially as time lapses and I don't hear anything back from anyone is a bit frustrating. Also, the fact that our loan was almodt cancelled due to the HOA fire hazard issue. we had to exercise other lenders again in the event our loan with NAF was going to be cancelled due to the one issue.
Review by Marcel Noah for Gregory Martinez
Completed transaction on February 27, 2026
Happy to make it through the process.
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