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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 402,950 reviews

Customers were not compensated for their New American Funding reviews.

3.3 December 13, 2019

Review by Mariatou Sohna for Anonymous Anonymous

Completed transaction on December 13, 2019

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3.3 December 13, 2019

Review by Greg Mello for Anonymous Anonymous

Completed transaction on December 13, 2019

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3.3 December 12, 2019

Review by Jeanne Keothammakhoon for Anonymous Anonymous

Completed transaction on December 12, 2019

At the beginning, everyone seemed friendly to work with. But then when things started to get intense or challenging where we had faced some pretty difficult moments; we noticed a change in the tone of voice and an unfriendly attitude towards us at times. This had made the process of our first time home buyers a not so pleasant experience. But what we did like was if we had any questions that came up after hours, we were able to contact in the evening time and someone was available.

3.3 December 6, 2019

Review by Patrick Davis for Anonymous Anonymous

Completed transaction on December 6, 2019

Agent seemed confused and disorganized by asking for items already submitted. I was not informed of the fact that I would have two men working on my documentation. Documents sent to me for signature contained errors were also incorrect. For example, on one doc sent for my sig the loan amount was double as were the closing costs. It seemed like I was dealing with novices doing the first loan. The reason I did not totally give 1's is that both men were polite and seemed to be trying very hard

3.3 December 3, 2019

Review by Kenneth Cunningham for Anonymous Anonymous

Completed transaction on December 3, 2019

Communication with Justin was very difficult. Failed to return calls or respond to emails. The one response was questioning a document being provided and he wanted it sent and it was already received and acknowledged by the processor working my loan. The Senior Processor was fantastic! Very responsive and spot on with his processing of my loan. He made the whole process very comfortable and efficient.

3.3 November 23, 2019

Review by Antoinette Barnes for Anonymous Anonymous

Completed transaction on November 23, 2019

New American Funding is a great company! I've worked with a few lenders that are awesome!

3.3 November 17, 2019

Review by Jamey Viau for Anonymous Anonymous

Completed transaction on November 17, 2019

Karlo was very helpful. I just wish there was more communication as to what was happening towards the middle and end of the process.

3.3 November 16, 2019

Review by Mary Nowakowski for Anonymous Anonymous

Completed transaction on November 16, 2019

we would like to thank claudia very very much for resolving the problems that came up.she was so pleasant and made things very pleasant after she took over.

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