New American Funding Reviews
Review by Patricia Fish for Dave Heckart
Completed transaction on September 7, 2021
There were some instances that I didn’t receive pre notice of things including not notifying me of changes in the finance terms and the reason the appraisal was very low. Some instances of my texts were not always answered in a timely manner and having assistants responding for him. One phone call I had placed he seemed to be detached from my application altogether and didn’t seem to realize that time was running out on closing my loan.
Review by Bosco Boksh for Dave Heckart
Completed transaction on September 7, 2021
It started ok. But they improve as the process progressed. They delivered on the numbers. Thanks
Review by Lori Noland for New Kvidera
Completed transaction on September 7, 2021
The process wasn't very organized- would have been nice to work with just one person- instead of 3 different people was hard to know who to go to.
Review by Mariana Garcia for Jeff Glick
Completed transaction on September 6, 2021
You looked for the best possible rate that applied to my unique situation. THANK YOU!!
Review by Bruce Olson for Jeff Glick
Completed transaction on September 6, 2021
Avoid silly errors and idiotic requirements like replacing$100k check because underwriter is too inexperienced
Review by Devoy Blue for Jeff Glick
Completed transaction on September 6, 2021
Thanks for your assistance with getting me lower rates for my mortgage. Below is a few constructive criticisms that I would suggest in the future: - Discrepancies between what was discussed via phone conversation vs email request. - Multiple persons requesting different things sometimes made it confusing. Would be nice to have one lead person to discuss and funnel everything else internally for your staff. -errors on documents that I had to identify myself. - communication could hve been better
Review by Patricia Allen for Jane Schatz
Completed transaction on September 6, 2021
Well she's fine and nice. Only met once. You got to know to know your customers and to be more concern about them and their experiences. Jill, Matt, Cindy, Ann, Lilleth were awesome!!! They knew the stress I was going through and showed compassion and helped me through the process Just didn't really get to know her that's all
Review by Rodolfo Jan Michael Zorrilla for Jane Schatz
Completed transaction on September 6, 2021
Jane and Matt were great. The problem came during closing and the final processing of the loan. Brooke Povlsen was working the file and emailed me to request additional documents on Thursday evening (6/18). I responded several times to this email with no reply. I followed up on Tuesday (6/23) before I received a response. The initial email stated my deadline for submission was 6/20. This lack of response continued on to closing. Delays cost both the seller and I work time. Poor execution at clos
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