New American Funding Reviews
Review by Melissa Plair for Robert Page
Completed transaction on September 7, 2021
Being a first time home buyer I feel that’s things could have been explained more thoroughly. Towards the end when time was of the essence things fell through the cracks which delayed our closing and caused inconvenience by having to move out of our current residence without having a place to stay. Overall it was an okay experience.
Review by Ryan Webb for Robert Page
Completed transaction on September 7, 2021
This is my 3rd loan with NAF. The first two were absolutely amazing. This one was extremely disappointing. It took extremely long, there was an apparent break down in communication, there were ridiculous requirements being I am a current customer and NAF held the loan that I Refinanced. There were weeks where nothing was happening. It took me threatening to go to another lender to get my loan closed. Even then, there was a fee for an extension.
Review by Sarah Drennen for New Gray
Completed transaction on September 7, 2021
It was sometimes difficult to get ahold of her and get answers, and there were a lot of people talking to me during the loan process. I’m not sure if it’s because everyone was really busy, but it felt a little disorganized.
Review by Rebekah Pedersen for New Gray
Completed transaction on September 7, 2021
Lindsay was very professional. I got frequent updates on the status of my loan. She answered any questions that I had in a timely manner. The only thing that really bothered me is when I first spoke with her she quoted me on what she thought my monthly mortgage payment would be with the new loan as around $1,550. wish there was some sort of verbal communication when along that process it went up $100 which I realized when I was signing paperwork with the notary. Never communicated $1000 closing
Review by Jonathan Gifford for Kevin Knutsen
Completed transaction on September 7, 2021
The only issue i had was my expectations are to be updated regularly on the status and I had to reach out myself if I wanted updates. I did get those updates with no issue from Kevin but again I had to be them In previous dealings with loans I was updated via phone and email weekly if not more. If Kevin had initiated updates with me be it phone or email I would have given him a 5 star review across the board. Every other aspect of the process was great.
Review by Michael Davis for Jason Stafford
Completed transaction on September 7, 2021
After ears of on-time payments, I felt scrutinized like a first time buyer. The refusal to allow a $60,000 cash added to the loan was very disappointing considering our existing loan was with the same company as the refinance. Just glad it’s over!
Review by Jennifer Crawford for Dave Heckart
Completed transaction on September 7, 2021
I had to submit several documents several times. The refi also took a lot longer than it should have. Communication wasn't the best.
Review by Rebekah Reger for Dave Heckart
Completed transaction on September 7, 2021
The refinancing took forever. I started in April I believe and it did not finalize until October. There were also many hiccups along the way for it being streamlined.
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