New American Funding Reviews
Review by Sarah Chassey for New MollerKnight
Completed transaction on September 9, 2021
Email replies were unclear at times and resulted in confusion. Staff was nice but did not help streamline and really help you through it.
Review by Cynthia Garcia-Weiss for New MollerKnight
Completed transaction on September 9, 2021
It took longer than expected to complete process. Items were requested had to be sent several times. After signing there were several forms that needed to be completed before we could fund. wrong closing fees quoted several times.
Review by Megan Fauscett for New Moran
Completed transaction on September 9, 2021
n/a
Review by Allan Bunch for Heather Scruggs
Completed transaction on September 9, 2021
Not having to repeat the same paperwork over again several times. Things that I did in the beginning and had paperwork for already kept coming up towards the end of the process and delaying things. I’m happy everything worked out in the end, but wish the process was presented better to me.
Review by Tina Hengel for Heather Scruggs
Completed transaction on September 9, 2021
As the 'feet on the street' and the face to the customer, I feel that the REALTOR in the transaction needs to be in the know with the status of lender docs at the end. Especially for a lender that is not local. I didn't receive as much communication as I would have liked from the NAF team. The customer was asking me questions about cash to close and I had none of that information. Heather helped, but I think someone else from NAF knew the answers and should have communicating with me.
Review by Dewayne Barber for New Petrillo
Completed transaction on September 9, 2021
Heather Moss was great. She was the one I interacted with the most. I didn't like that most of my calls and texts went without being returned. It was very stressful being ignored while moving from another state.
Review by James Michael Kelly for New Petrillo
Completed transaction on September 9, 2021
My client was not able to get straight answers to many of his questions. He had to call several times for things and no one would call him back.
Review by Robert Kardoes for New Sweet
Completed transaction on September 9, 2021
A lot of moving parts with this one. We started with Chris, then handed off to Bridgette but spent most of the time working with Katie, who was great. There were some critical lapses in communication, which we’ll share our portion of the blame. It never felt like we had a single point of contact who stayed on top of it all. At the end of the day, it came together, but it was a very rocky ride. We do want to thank Bridgette for her forcefulness to push it through when we needed it to close.
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