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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 403,211 reviews

Customers were not compensated for their New American Funding reviews.

3.3 September 9, 2021

Review by Justin Jones for New Miranda

Completed transaction on September 9, 2021

Edwin was always responsive and helpful with the work he did for us. The overall experience was very different, though. There were multiple unexpected delays that caused us to miss our closing. The closing itself took hours longer than it should have because 1) there was some confusion about an earnest payment I had reported more than a month previously without response and 2) just the wiring of funds took hours.

3.3 September 9, 2021

Review by David Fisher for New Parra

Completed transaction on September 9, 2021

Responsive to inquiries and proactive.

3.3 September 9, 2021

Review by Renee Hornback for New Parra

Completed transaction on September 9, 2021

We had to submit the same documents multiple times and the system for uploading documents was not user friendly. You had no way of seeing what you had previously uploaded or receive any confirmation that the document had been successfully uploaded. This was frustrating.

3.3 September 9, 2021

Review by Akilah Smallwood for Florica Shepherd

Completed transaction on September 9, 2021

More clear and concise communication would have made the experience much better. Timeliness of responses was good, but there were too many moments when people asked for information that had already been sent and/or we were provided extremely vague responses to our questions, at times.

3.3 September 9, 2021

Review by David Martin for Don Gibson

Completed transaction on September 9, 2021

Don is a really great guy,and knowledgeable.We started great with awesome communication,but towards the end,not so much..Phone calls and texts were not answered . The day of closing was a little chaotic,I received a call that morning from a new insurance company,then once we arrived at closing ,we were told that we had to go wire funds, and the closing paperwork was not in,and we had to push the closing time back from 10:00 to 2:00.We didn't know our actual monthly payment untill closing.

3.3 September 9, 2021

Review by Paula Jackson for New Suvalic

Completed transaction on September 9, 2021

Better communication throughout the process. Had I known the loan required more time i could have prepared all sides and I could have officially changed the closing. Having my client sit at a closing table for nearly 4 hours was not good experience and threw my schedule into shambles.

3.3 September 9, 2021

Review by Virgil Brendlinger for Patrick Rowles

Completed transaction on September 9, 2021

Patrick, Made it easy Great person Thank you Virgil

3.3 September 9, 2021

Review by Virgil Brendlinger for Patrick Rowles

Completed transaction on September 9, 2021

Patrick, made it easy that is why it was great

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