New American Funding Reviews
Review by Greg Morris for Shelby Paisley
Completed transaction on August 10, 2022
The last minute clear to close was very frustrating for the buyer.
Review by Antonio Martinez for Tania Murray
Completed transaction on August 5, 2022
It would be helpful to explain some of the possible fees that may be incurred during the process.
Review by Tymothi Wright for New Esterholt
Completed transaction on August 5, 2022
More regular communication earlier on in the experience would have made the process faster, I believe. Everything was drawn out for several months. I'm not sure if that's usual, but it's the reason for my evaluation of 3. Mark was very friendly and personable and I have no complaints about our actual conversations. Just wish I would have been more informed about the process regularly.
Review by Lacey Krathwohl for New McCaslin
Completed transaction on August 5, 2022
Communication between other staff members. I felt (first time buying a home) wouldn’t have been chaotic the way it has happened. My husband and I sent numerous paperwork to office but certain staff didn’t get the “memo and ask for the same things over. Just a little unorganized.
Review by Tanya Smith for Alexandre Vidal
Completed transaction on August 5, 2022
My main issues was that I felt in the dark about a couple things. I don't know if that was from Alexandre or my processor Tiffany. No one bothered to let me know when they scheduled the closing with a notary....I found out when the notary called to confirm. I wasn't aware that I had options as far as how to get my money to me from the refinance. Had I known I would have had a letter from my bank for routing but I had ran out of checks and had no deposit slips at home to do that so had to wait for a check. We initially talked about me getting all the money and then paying my ex-husband after closing. Then I was told week of he would have to get his own check. I feel like this info should have been told to me much sooner as I'm sure they were aware. I just feel like in the end the communication could have been WAY better.
Review by Brittany Scherzinger for New Ruybal
Completed transaction on August 2, 2022
Fewer acronyms, more thorough explanations of a very complicated process with complicated numbers we expected to just be understood or not questioned. She was very responsive but the responses were often not very helpful or left us with more questions.
Review by Ric Braun for New Burnette
Completed transaction on August 2, 2022
Nothing in general
Review by Charles Ruerup for Celina Foo
Completed transaction on August 2, 2022
There was constant doubling back and needless holdups, up to and including “them” not liking my signature. (The signature that I’ve always used that is on my Social Security Card, my drivers license/passport, bank cards, Federal documents that I’ve filled out for my job) Celina was always very friendly and helpful but it would seem that a few that she works with couldn’t be bothered by their lack of communication. One of her associates, Blythe would email me and say I need *x document* and I would promptly email it back to her only to get an automated response saying that she was out of the office and it would list her hours. Each time this happened it was within those hours and more likely than not I would not get response for days at a time.
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