New American Funding Reviews
Review by Gavoria Johnson for Jane Schatz
Completed transaction on October 3, 2022
Jodie Foster the loan processor really made this experience unprofessional and she caused my first home buying experience to be horrible. The day of closing she was asking for more money and documents we had resolved weeks and days before our closing. She was reading the documents sent or using the information attached in the emails to make the closing smooth. Jane and Matt did a good job of communicating to us and keep us in the loop.
Review by Quintonio Byers for Shellie Wong
Completed transaction on October 1, 2022
Transaction went well, wasn’t able to close on time due to documents not sent out on time which didn’t have any thing to do with Shellie.
Review by Michelle Swaim for New Rodriguez
Completed transaction on September 30, 2022
Jose was very friendly.
Review by Dave Demeo for Philip Smith
Completed transaction on September 29, 2022
Philip was great. However, when he went on vacation, the level of service my client received was completely unacceptable. For that reason, I would likely never recommend NAF to a client in the future.
Review by Clara Jones for Matt Unich
Completed transaction on September 27, 2022
I hope there's a way to keep the majority of my poor experience from ending up on Matt's review. Much of my frustration is due to a previous employee that is no longer at your company, Shannon Vaughn, and another that I hope has since left, Holly Johnson. Their inability to relay information or simply return an email and phone call nearly cost me my house after a very traumatic divorce proceeding. Through Matt's responsiveness and quick thinking I was able to satisfy the divorce decree and avoid being taken to court. Matt was always available and happy to communicate where things were in the refinancing process. Additionally, Wendi deserves a heaping pile of gratitude and praise for the same reasons. My eternal thanks to them both.
Review by Emma Kenton for New Duran
Completed transaction on September 27, 2022
Good customer service meaning good communication with and understanding of all parties involved with such an important purchase of a home.
Review by Odis Kenton for New Duran
Completed transaction on September 27, 2022
More immediate and direct communication on the most important aspects of purchasing a home from the buyer's perspective. Do not expect the agent to know, understand or appreciate the complete interest of the buyer relative to financing the loan. .
Review by Christopher Sheldon for New Chu
Completed transaction on September 25, 2022
Communication was difficult only because we are in different time zones
Smart Moves Start Here.