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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 403,305 reviews

Customers were not compensated for their New American Funding reviews.

3.3 November 2, 2022

Review by William McArdle for John Maguire

Completed transaction on November 2, 2022

Time difference was a huge effect with communication, Also the processor and our loan officer didn't always have the same answer which made closing and what they needed very hard. Closing out of state was made very hard when traveling for closing had to be arranged and to make it there and worked missed to be told the day of closing was pushed. Overall the house buying process was stressful but they made it happen and eventually got it done. Thank you New American funding for a overall experience in our house buying journey.

3.3 November 1, 2022

Review by Teresa Guishard for Shane Hamilton

Completed transaction on November 1, 2022

After the process passed from Shane, there were some communication issues. I am not clear where/who had an action, but with this being very time sensitive, It severely impacted my experience.

3.3 October 31, 2022

Review by Jody Moyer for New Koenig

Completed transaction on October 31, 2022

I'm a first-time buyer, I have no idea what a good or a bad experience is for buying a house, so I kept the ratings in the middle. I do know that working with Candida was great, I also know that I didn't make her job easy, and I really appreciate her patience with me, always so helpful. Thank you, Candida!!

3.3 October 27, 2022

Review by Dan Conlon for Beau Charbonneau

Completed transaction on October 27, 2022

Although I am taking the very unusual and challenging buyer situation into account, and even though Beau was amazingly available at times, there were too many times I did not receive a callback and too many times when I found out about a problem from the buyer and not from the lender's team directly. Buyer needed regular guidance in the home-buying process, but that guidance and pushing of buyer to send required documentation and updates needed to come from the lender, not from me. Also, the first I saw (forwarded from buyer) any list of buyer items needed to close was on Sept 29, when original closing was on Oct 3. That is way too late in the process for the lender team to communicate that to a buyer.

3.3 October 25, 2022

Review by Alex Fultz for Aryeh Richter

Completed transaction on October 25, 2022

My experience would have been much better if I received the interest rate I was promised.

3.3 October 25, 2022

Review by Susan Radke for New Garcia

Completed transaction on October 25, 2022

Gabriel was very pleasant and knowledgeable, did not have a problem with him, but there were other issues beyond his control

3.3 October 23, 2022

Review by Shannon Jessup for William Cova

Completed transaction on October 23, 2022

The situation with the appraisal should have been handled better.

3.3 October 21, 2022

Review by Michelle Seales for kimberly Lim

Completed transaction on October 21, 2022

A lot of road bumps and things that were left until the last minute that delayed closing and sent my client scrambling.

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