New American Funding Reviews
Review by Patrick Prindiville for New Kooner
Completed transaction on April 25, 2025
David was very informative.
Review by Darryl Apel for New Kooner
Completed transaction on April 25, 2025
There was to many people involved in trying to to get this loan done. Seemed that same information had to be given to to many people would have been easier just dealing with you. But we are glad that it is done and thank you for that.
Review by Raeann Munoz for New Rehse
Completed transaction on April 25, 2025
More attentive loan officers, although my loan was passed around. I will say that out of the two Nancy was great and quick. She was responsive in her approach and was not biased when dealing with us.
Review by Mike Mathews for New Strubel
Completed transaction on April 19, 2025
My experience started out good. Good working relationshipo. Good Communications. In the end it was unacceptable. I understand that underwriters can ask for things last minute. However, the level of communication totally dropped off at the end. HArd ot get return phone calls. No sense of urgency. The closer was not getting any response from the closing dept at NAF.
Review by Rita Ellwood for New Luberger
Completed transaction on April 16, 2025
Chris was responsive and great. The processor Tracey was not clear in her directives sent multiple requests for the same documents with no explanation.
Review by Robert Beal for New Saile
Completed transaction on April 10, 2025
my part was pretty low-maintenance
Review by Michelle Lynn Gallardo for New Freeland
Completed transaction on April 10, 2025
I want to clarify my experience with Noelle was outstanding. I loved working with her. Unfortunately halfway through the process she had to go out on medical leave and left someone else in charge. At that point communication became very spotty, to the point where there was a mistake made in titling and I had to go through the closing process twice delaying me for weeks. I never even got an email confirming my final closing date. I only knew it because the closer is a neighbor and she let me know
Review by John Eckman for New Hoffman
Completed transaction on April 10, 2025
Conflicting information several times from Matthew vs processor. Said they didn't need certain info and then they did. Compared to previous mortgage and refinancing experiences, this one was rather vexing at times. Too often felt like "the left hand didn't know what the right hand was doing." Matthew, et al were pleasant enough to deal with but entire process was overly annoying at times.
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