New American Funding Reviews
Review by Robert O Davis Jr for New Grant
Completed transaction on May 20, 2025
I felt I should’ve been advised more often about interest rates. If we would’ve locked sooner, my date would be lower. Felt alone without much support. Due to pandemic , everything was off and not the same. In the end, we were ok with everything . I trusted the advice of Lisa at Lifestyle for recommending Draper. In retrospect, I should’ve shopped around before making the final decision
Review by T'Keyah Williams for New Galicia
Completed transaction on May 20, 2025
The experice was actually just fine. overall smooth deal but lack of communiction between lending team/ updates regarding the transaction. Updates were always provided promothly when requested. but there was no in between. I overall relied on the client to keep me in the loop with lending milestones
Review by Dolly Lopez for Alvaro Loureiro
Completed transaction on May 13, 2025
There was poor communication. Last min CTC. It felt rushed, and the only communication we had was the automatic updates. Other than that - It was all good!
Review by Delmar A Melton for Alvaro Loureiro
Completed transaction on May 13, 2025
Better communications around disclosures and rate lock and preapproval.
Review by Helen D Powell for Mike Hyman
Completed transaction on May 11, 2025
Just dealing with one person through the whole process would have been nice.
Review by Wilma Shaw for New Vogl
Completed transaction on April 25, 2025
Felt any updates needed I had to initiate request and don't feel he thoroughly read my communications to him. Sent copies of all signed docs including both counters to him the very day he took over our tranaction. Two weeks later, processing asked for the counter and he said he had not seen it and asked the seller's agent to send it. I then sent him an email stating date and time that dotloop showed he viewed all docs I had sent. Never received an acknowledgement from Drew. The important thing is that we only needed one extension to close and my buyer is now owner of her new home.
Review by Dominique Baker for New Vogl
Completed transaction on April 25, 2025
I only worked with Drew towards the end of my loan. But Drew stepped in and took us to the finish line.
Review by Candice Lucero for New Kooner
Completed transaction on April 25, 2025
I felt that as a current customer with New American there could have been more options and discounts. We have never had issues with New American which is why we chose to stay. We had a choice to go somewhere else and didn’t that should be valued. David was very pleasant starting the process but once it moved out of his hands the only real communication was automated emails. It just felt that we were just another number and honestly that’s one of my biggest pet peeves when working with a company.
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