New American Funding Reviews
Review by Joshua Stern for Anonymous Anonymous
Completed transaction on July 14, 2025
Andrew was kind during the process. I would have appreciated more attention to detail about what we discussed. I also would like a process of communication between departments. Since I was refinancing with New American and already had a loan through them, It caused a lot of stress receiving phone calls telling me to make my payment.
Review by Joseph Morris for Anonymous Anonymous
Completed transaction on July 14, 2025
delayed many times. Took too long for the loan approval, just couldn't what documents they wanted. I believed this the faults of the underwriters. For instance, when the loan amount was reduced, I was not told till closing
Review by Marie Danielle Millien for New Luaices
Completed transaction on July 14, 2025
I'm not satisfied with the overall result.
Review by Daryn Walter for New Dao
Completed transaction on July 9, 2025
What would have made it better would be better communication. I didn't hear from Jay or Michael during our closing process, only Albert. Albert was awesome. When we experienced hiccups (NAF personnel miscommunicating with one another and not being prepared), Albert is the one who fought for us. During our refinancing we received the following miscommunication notices: 1 - we wouldn't pay anything out of pocket or if we did, it would be 1800 (we paid 3100 in closing costs). 2 - Our right to cancel wasn't provided during our first round of notary signing when it should have been. 3 - we never were emailed or mailed the correct wiring information, which led to us wiring our closing costs to the wrong destination. Regrettably, neither Jay nor Michael reached out to us during this entire process of mishaps and miscommunication. Only Albert did. He would call, text, email, and work with us to get this sorted out. I'm not happy with the experience my wife and I had--it was our first refinancing--and it was God awful. I hope NAF fixes their line of communication, or we will be shopping elsewhere the next go around. DDuring
Review by Anne Eng for New Ninja
Completed transaction on July 8, 2025
We got a great rate and closed on time.
Review by Benjamin Cruz Reyes for New Sauno
Completed transaction on July 8, 2025
JOSE SAUNO TOOK THE TIME TO LOOK INTO DIFFERENT PROGRAMS I COULD QUALIFY FOR. HE ADVISED ME ON HOW TO PROCEED ON DIFFERENT SITUATIONS AND GUIDED ME TO THROUGH THE PROCESS. OVER ALL I HAD A GOOD EXPERIENCE.
Review by Ladd R Mokiao for New Marchello
Completed transaction on July 7, 2025
We weren't informed about our closing date. We heard it from the person assisting us with our utilities. It would have been nice to be given an estimated closing date so we could have better planned trips and our departure. It would have also been helpful if we were provided with instructions ahead of time regarding closing rather than having to figure things out at the last minute.
Review by John Liese for New Glennon
Completed transaction on July 5, 2025
Better communication during the process. Toward the end it was a little rough.
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