New American Funding Reviews
Review by John Synychak for Anonymous Anonymous
Completed transaction on July 26, 2020
Mark Gardner was great. Answered all my questions and helped along the way. On the other hand the team working with him took ages to get all the correct documents. It took over 40 days to close on a house, and I had to extend 2 times on my home to final get in. There is also a charge on the closing documents I am trying to get fixed and I have yet to hear anything back. Mark told me he spoke to the VP and it was a approved to be taken off but has not. I HAD TO CLOSE ON MY HOUSE WITH THIS CHARGE!
Review by Connie Blanke for Beau Charbonneau
Completed transaction on July 22, 2020
There was not much communication from the entire lending team during the process. When we got to the end of the process to prepare for closing it seemed that between 3 different people nobody had all the information they needed to share where we were at. Two termite inspections were sent and the added twice on the closing statement which was corrected but wasted time. The last 5 days were spent in unknown waiting and the client had to contact Beau to get an answer if we could close or not, wh
Review by Jason Tant for New Miller
Completed transaction on July 19, 2020
The good: Mike was awesome to work with. He was highly responsive via phone, email, & text. He helped us close the deal outside of normal business hours. Thanks to Mike, we beat the next buyer to the table with an offer by two hours. The bad: The senior staff supporting Mike left a lot to be desired. They were unresponsive to calls & emails. They asked for the same information three different times. When we sent questions, we rarely received responses. When we did, it was days later.
Review by Angela Gillespie for New Moore
Completed transaction on July 16, 2020
Michelle helped figure out my unique situation
Review by Jennifer McLean for New Kim
Completed transaction on July 16, 2020
Chris was friendly, answered all my questions and was quick to respond.
Review by ROSARIO RUIZ for New Miller
Completed transaction on July 14, 2020
Mike is an amazing individual. We have worked with him for 13 years. The communication with Lisa, someone in Tennessee was horrible to say the least. We were asked to produce the same documents several times. Closing was not pleasant at all.
Review by Stevie Kahre for Anonymous Anonymous
Completed transaction on July 11, 2020
Always answered the phone every tine we had a problem or question meant a lot to me in the world we live in with every one just sending emails
Review by Jennifer Steffen for New Burnevik
Completed transaction on July 11, 2020
We were able to get approved despite having issues elsewhere. We are thrilled by moving into our new home now!