New American Funding Reviews
Review by Jacqueline Hernandez for New Meraz
Completed transaction on September 15, 2020
The whole thing felt very impersonal. We never met in person neither her or the other lady that texted me. For most of the deal, I was the one who kept in touch, since they had all my private information and I really didn't know who I was dealing with. The visit to the notary became a two trip deal for me because she forgot one signature and then blamed it on me. I distracted her. Two separate trips for my son since I was never told he and his wife needed to be there the first time.
Review by Aderonke Ofili for New Meraz
Completed transaction on September 15, 2020
Results
Review by Susan Trutanic for Anonymous Anonymous
Completed transaction on September 15, 2020
Ross and Sandra were so nice and great to work with. Answered all of our questions, were very patient. A pleasure to work with!
Review by Aldo Vasquez for Ivan Hernandez
Completed transaction on September 15, 2020
Ivan is great and easy to work with, knows his industry very well. And is the true definition of a real professional
Review by Megan Castaneda for Anonymous Anonymous
Completed transaction on September 15, 2020
Communication
Review by Omar Hill for Anonymous Anonymous
Completed transaction on September 15, 2020
As a first time home buyer the process was over whelming. An explanation for updated documents required would have more helpful when first requested.
Review by Nelle Cready for Sheldon Hecht
Completed transaction on September 15, 2020
Sheldon was great. But the lender he works for did a very poor job of keeping the closing on track. And the lender has an appraisal process that is suspect, without a clear appeal process. It cost us thousands extra.
Review by LaVawn Coleman for Anonymous Anonymous
Completed transaction on September 15, 2020
Would appreciate a bit more communication in person. I realize the electronic portals are great for document exchange but setting customer expectations and not just blasting out emails can go a long way to easy confusion and frustration. Also, I found the number of letters requested for items such as my planned use of the property and other properties a bit insulting. If the customer clearly has the financial means to pay the loan, there ought to be a way to streamline the process.
Smart Moves Start Here.