New American Funding Reviews
Review by Lyza Hatzidakis for Andrew Pasillas
Completed transaction on October 5, 2020
Better communication would have been appreciated. There were weeks with no word where I didnt know what was going on. I had to keep reaching out for updates instead of just being informed by someone. Responses also took long.
Review by Jenice Richard for Anonymous Anonymous
Completed transaction on October 5, 2020
Kris was always diligent in returning phone calls. He is also very good in answering a client question even if he has to do some research.
Review by Chris Faircloth for New Miller
Completed transaction on October 5, 2020
Mike was great. I would have liked a bit more communication with him, however, he got the job done and I had no concerns that he would get my clients to the table in a timely fashion. In this day and age, that's a big deal! Thank you Mike, Great job.
Review by STEPHEN CURTIS for Leslie Gonzales
Completed transaction on October 1, 2020
I have worked with Castle and Cooke on a number of mortgages. This time took almost 3 months and everytime I wanted to find out where we were I needed to reach out. A little more communication and info about the length of time due to to much workload would have been appreciated
Review by Rachelle Reamkitkarn for Brent Buechner
Completed transaction on September 29, 2020
There was a slight miscommunication about the type of loan and I was hoping these issues would have been addressed early on and not before closing. Fortunately, Brent was able to rectify the situation immediately after we had discuss the issue.
Review by Jody Hooper for Anna Valles
Completed transaction on September 27, 2020
Roccio Acosta is a disastrous representation from New American. Caused our mutual clients, the title company and my self so darn much grief it is not even measurable at the worst of the worst. Anna came into the picture later and had to clean up the mess.
Review by Matthew Price for Anonymous Anonymous
Completed transaction on September 26, 2020
It was a good experience, but I think your company may be handling too many refi and mortgages at once. There were several documents requested and provided more than once. Discussions about accounts were had several times, and we got the impression that we started the process on the front end, missed some things, then didn’t look at it again until the week before closing. We appreciate the refi, but we would have been more likely to have closed on time, and had better service with a smaller c
Review by Janet Carter for Beau Charbonneau
Completed transaction on September 25, 2020
I only spoke to Beau once or twice and then to his assistant. She did a good job, but I was disappointed we could not close on time.
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