New American Funding Reviews
Review by Hlee Moua for Chao Vang
Completed transaction on December 15, 2020
It took 3 months for my loan. The closing cost is way too high . I was not inform that locking the interest rate cost me almost 2K. I don't think I want to go through American funding again.
Review by Brian Hicks for Anonymous Anonymous
Completed transaction on December 15, 2020
It took over 90 days to close. Debra was great and she responded quickly to all questions. The overall rating is a reflection on the long delay not Debra. Debra was 5 stars.
Review by Kayla Kempf for Anonymous Anonymous
Completed transaction on December 14, 2020
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Review by Jennifer Fiegl for Anonymous Anonymous
Completed transaction on December 13, 2020
The only thing that made me change this from great and 5 stars was every time I would ask about something or was unsure, I would be told “well that’s fine we can just close this out” meaning end the process and not continue because I had a question or was unsure about something - it worked out, but didn’t feel that was very good customer service.
Review by Tina Troilo for Beau Charbonneau
Completed transaction on December 10, 2020
Responded in a timely manner to all questions and concerns.
Review by Steven Snyder for Bassam Bandak
Completed transaction on December 10, 2020
Things went pretty smoothly with a fair timeline. Web portal wasn't useful for seeing current status and where in the pipeline we were at. I had to contact people to check in.
Review by James Stone for Jennifer Bryant
Completed transaction on December 10, 2020
Jennifer helped us refinance our home giving us a lower interest rate and shorter amortization period.
Review by Thomas Juzwiak for Anonymous Anonymous
Completed transaction on December 8, 2020
There was some hiccups in communication. The process took a lot longer than we expected and at one point we reached out numerous times and didn’t hear anything back so we thought the refinance might not happen. Also with closing the cost was a lot more than we were told and the process for paying the closing cost was not communicated well. When we tried calling while we were signing papers to ask questions no one was available which was frustrating because the notary said he couldn’t help us.
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