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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 403,677 reviews

Customers were not compensated for their New American Funding reviews.

3.7 March 19, 2021

Review by Naishadh Kapadia for New Esterholt

Completed transaction on March 19, 2021

Mark was really easy to work with and provided timely communication. Overall my experience was not so please try as after the initial loan application there were several issues that were not resolved in a timely manner due to inefficiencies in the processing dept - ultimately delays that occurred ended up in my having to pay $620 for extending the rate lock. To me the only reason the rate lock extensions were needed were that the processing dept did not follow through with timely coordinatio

3.7 March 18, 2021

Review by Ora Hall for New Chacon

Completed transaction on March 18, 2021

I really don't know what processing mortgages entails, so I can't rate it fairly. The time in processing my client's loan took longer than we expected. However, I appreciate all the work in getting us to closing.

3.7 March 18, 2021

Review by Benjamin Sevald for Tony Piccione

Completed transaction on March 18, 2021

The requests from information from Tony's team were often spaced out quite a bit. In one case I specifically asked what information was needed to explain a check deposit into my account. Around a week later I was asked to provide a signed letter to explain the very same deposit, and this request was a week from the closing date. I would advise increasing staff if they cannot handle their workload or to take on fewer loans.

3.7 March 18, 2021

Review by Brandon Mickle for Joseph Haddad

Completed transaction on March 18, 2021

There was a lot of downtime in the middle of the process that we were unsure what was going on. We initially were told it would only take a month and it ended up taking almost three months. The rate received was fantastic but the changes that we had to sign off on due to how long the process took were never communicated very well so we always had to sit down and figure out what changed and why.

3.7 March 17, 2021

Review by Michael Pokorny for New Alberson

Completed transaction on March 17, 2021

Communication was sporadic and poor, often confusing or incomplete. I realize there is a lot of activity at the moment that likely influenced that but nonetheless should have been better.

3.7 March 11, 2021

Review by Tunmise Odebiyi for New Jawaid

Completed transaction on March 11, 2021

Some documents were repeatedly requested. It took over two months to finalize close. The notary was asking me to complete a form that i had alreadly completed electronically, e.g Ownership form, number of loans i have, etc.

3.7 March 10, 2021

Review by Larry Miller for New Lesinski

Completed transaction on March 10, 2021

The process took far to long. The delays were not on my end.

3.7 March 9, 2021

Review by Erica Gipson for Melissa Gibson

Completed transaction on March 9, 2021

Communication is key...

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