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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 403,677 reviews

Customers were not compensated for their New American Funding reviews.

3.7 April 8, 2021

Review by Matthew Lipiec for Kalee Benowitz

Completed transaction on April 8, 2021

Kalee was great. There were several issues after initially signing that caused me to rate lower. 1 - the process took way too long, almost 3 months to close 2 - extra documents were required at the last minute to close, and these were difficult ones to obtain, thankfully I had contacts who could get them for me 3 - there was very little communication throughout the process, the file was given to someone else to complete, emails came from one account but signed with a different name, etc.

3.7 April 7, 2021

Review by Angela Durant for Chuck Langlinais

Completed transaction on April 7, 2021

Nothing against Chuck; just that he was not my initial loan officer. Most of my communication was with someone else.

3.7 April 7, 2021

Review by Jose Arteaga-Hernandez for Jane Schatz

Completed transaction on April 7, 2021

Jane has a great assistant named Karen. Karen is great and fast at her job. I would recommend talking to her.

3.7 April 5, 2021

Review by Justin Alberico for Carlos Contreras

Completed transaction on April 5, 2021

I wish a cash out refinance would have been suggested or even a 15 yr loan. Other then that every thing was good.

3.7 April 4, 2021

Review by Carolyn Cook-Richards for Nichole Allison

Completed transaction on April 4, 2021

Everyone was very nice and helpful to my needs

3.7 April 1, 2021

Review by Theunis Brits for Khalil Jaafar

Completed transaction on April 1, 2021

Better feedback and communication

3.7 March 31, 2021

Review by Paul Roma for Stephen Bergdahl

Completed transaction on March 31, 2021

There was almost a week in the middle of the process where I had no clue what was going on and nobody responded to my queries which left me feeling very uneasy. Outside of that period, when in contact everything went well.

3.7 March 31, 2021

Review by Kevin Molitz for New Seago

Completed transaction on March 31, 2021

Michael was great! Problem was that i have cell and connectivity issues with my devices and had a hard time communicating. Also, I had a hard time understanding some of the documents that were needed. I didn’t know where to find them, it was frustrating. Michael hung in there with me and didn’t give up helping me refinance. His determination is an asset to your company yet i will say both Michael and Lateshia could better understand that not everyone is familiar with refinancing a home.

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